Drippy CustomReviews of drippycustom.com

Item arrived and questioning its authenticity. However lack of/ terrible responses from customer service not answering questions directly or providing guidance on return request (name of representative Mia Anderson). Would completely avoid and recommend purchasing directly from brand retailers.

Drippy Knocked It Out of the Park! Custom Kicks, Exceptional Service! We wanted something special to celebrate our Powers Products team, and Nik and the crew at Drippy absolutely delivered! We worked with Drippy to create custom-branded Nike Dunks and Air Force 1s featuring our company colors and logo. The finished shoes are fantastic, and our team couldn't be more excited to show them off! What really sets Drippy apart, though, is the personal attention and customer service. From our initial order through multiple rounds of additional shoes, Nik was responsive, accommodating, and genuinely invested in making sure we were happy. He even went above and beyond with a thoughtful surprise that speaks volumes about how he treats his customers. It's refreshing to work with a company that combines creativity, quality craftsmanship, and genuine care for its customers. From one business to another, we appreciate people who take pride in what they do. Nik and the Drippy team have earned our enthusiastic recommendation! Thanks for keeping the Powers Products team looking sharp, one pair of kicks at a time! 👟 — Powers Products Co.

I ordered LV Jordan One's. And they are beautiful. I had to contact customer service to handle a small issue. They were quick fast and made the adjustment needed quickly no hassle.

I’ve purchased an amazing number of these shoes and I continue to purchase again and again. Their customer service is incredible. They don’t have problems often, but when they do, they fix them quickly. I couldn’t be more impressed and am a fan for life. Amazing company. Incredible shoes.

DO NOT ORDER FROM THIS COMPany— I asked them if I can do a different design and told them to make 3 simple changes to a shoe and they kept sending me a shoe that was not even the same shoe I was asking for - instructions a 3 year old can understand - it was the worst experience I ever had w a compamy - reading comprehension don’t exist - asked for a specific design jersey to be turned white and they kept sending me a shoe w a doffernt design - changing things I never asked they are absolute morons and not legit

Marketing ad mentioned free sample, it was not a real sample but just a sample of a sketch / mockup that any AI can create in seconds. The shoes are then $300+ and not free and from the reviews below are suspect of authenticity so I did not want to pay $300+ before seeing the real product

I am editing a previous review. When I first ordered my custom shoes they ask you for a budget and I selected $300. And there was a $39 deposit. They communicated back and forth about the design, and while that exchange was slow (often with 2 days between replies) I approved the design. They then sent me an invoice which was for significantly more than $300. Plus they had the $39 deposit on top of that which was not taken out of the final invoice. This is not a standard practice. I contacted them about this price issue. And I had questions about the several different addresses and locations associated with the invoice. This is when it took over 3 days for a reply (possibly 4 days I don’t remember at this point because this started nearly 2 months ago). After not hearing from the company for that long I wrote a review and gave them 1 star. This review apparently got them to respond because I then heard back from them immediately. After some exchange back and forth the price I agreed to on the sign up page when they asked for my budget was honored. Work began on the shoes. They sent quality control pics. I had questions about the pics and they did send another video with better quality. And I approved them. The shoes arrive about 8 days later. The pros: they did good work and the finished product looks exactly like the mockup design. I’m very happy with that. The cons: communication can be very slow. From what I understand there is maybe a hub for the company. And then artists in different places around the world? I’m not sure. Which is fine once you know this. And then the issue with the order page where it asks for your budget. And they send an invoice for more than the budget you selected. To their credit they did honor it but only after I pushed back on it. So this is a niche business. Specializing in products you can’t just get anywhere. So some delays and complications are to be expected. Ordering a custom made product should take time and I’m fine with that. Maybe my best thing I can say is that I do plan to buy from them again. Their LV/Nike custom shoes look amazing and I want a pair. They will do your design and make shoes exactly like the design. And the price is reasonable for custom shoes. Just be prepared for slow communication back and forth.

Ordered several pairs of custom-designed Air Force 1s from Drippy as gifts. Although the order was delayed/got stuck in Customs, the Drippy team handled the situation professionally and without hesitation. They reproduced the order and shipped a replacement at no cost. The shoes arrived in great condition and met our quality and design expectations. They were well-received and the sneakerheads were impressed! I appreciate the company’s responsiveness and willingness to stand behind their product. While the process had a few bumps, the outcome was positive, and we’re happy with both the product and Drippy's customer service.