Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
301 reviews
DribbleupSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dribbleup is at-home fitness made fun! We offer Smart Gear that pairs with your phone or tablet to provide instruction, track progress, and motivate through the Dribbleup App. Our products include Smart Basketball, Smart Soccer Ball, Smart Baseball Glove, Smart Tennis Racket and Smart Fitness Gear, with more to come!
Dribbleup (dribbleup.com) has 301 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
301 approved reviews, newest moderated first
Everyone in customer service made my issues of primary importance and communicate effectively. I appreciate conscientious customer service reps.
By Sandra D L.
Response from Dribbleup· Jan 10, 2026
Thank you for taking the time to share this. We’re glad to hear our Customer Support team made your concerns a priority and communicated clearly throughout. We really appreciate the kind words and your support.
We just got dribble up this past week and the boys are loving it! We got it for the twins (age 10) but I love that there are up to 6 accounts included so my 5 year old can join in the fun, too! He’s spent 5 years in the bleachers watching his brothers and now it’s his turn! The bigs are now the coaches and cheerleaders for him too.
By Alex E.
Response from Dribbleup· Jan 10, 2026
This is such a great story. We love hearing how the whole family is getting involved, especially that your youngest now gets his turn to play. Thank you for sharing this and for being part of the Dribbleup community.
We are just getting started with Dribble Up but loving it so far. Our son was very excited to pass a few levels and we are anxious to see how he grows adding this into his routine!
By Kristy
Response from Dribbleup· Jan 10, 2026
That’s great to hear. We love the early wins, and it’s awesome that your son is already moving through levels. Thanks for sharing, and we’re excited to be part of his progress as he continues to grow.
Having to talk to a live person would be best. I am waiting to get a return label sent to me so that I can return the soccer ball. I wanted to order the basketball.
By Juanita C.
Response from Dribbleup· Jan 10, 2026
Thanks for sharing this. We understand wanting to speak with a live person, especially when you’re waiting on a return label. Our Customer Support team can help complete the return. Please reach out directly so we can make sure this gets handled as quickly as possible.
Got the DU soccer ball for my son for x-mas. We traveled for the holiday and somehow misplaced the access code card. I emailed DU not expecting a response until the next week. I was shocked when they responded within 5 minutes. Not with a thank you for your email, but with the access code and directions to setup the account. On top of that, my son loves it. I bought a different soccer app that he never liked because there is no interactive instruction or feedback. Can’t wait to see his ball handling improve. LOVE LOVE LOVE DU!!!
By K. F.
Response from Dribbleup· Jan 10, 2026
We love hearing this. We’re glad our team could jump in quickly and that your son is enjoying the experience. Thanks so much for the support and enthusiasm.
My 2 sons (11 & 9) use DribbleUp daily, have been for 2+ years and absolutely love it! Their footwork and technical skills have improved considerably and so much of their progress can be attributed to DU! The training sessions are great for all skill levels, the coaches are very engaging and progress tracking is very effective and encouraging! Their support team is also supper responsive should you ever need any assistance! We just got our 2nd DU soccer ball and training mat, I reached out to support and was very pleased with how quickly they replied and provided me the information I was asking for. Thanks DU team for a great product and experience!
By Michael M.
Response from Dribbleup· Jan 10, 2026
Wow, thank you for such a thoughtful review. We’re thrilled to hear how much your sons have grown over the years and that Dribbleup has been a meaningful part of their development. It’s great to know the training, coaching, progress tracking, and support experience have all hit the mark. We truly appreciate the recommendation and your continued support.
Received the ball last week, pumped it up on Monday to have ready for Xmas (Thursday). It was deflated by Thursday…
By Katrina
Response from Dribbleup· Jan 10, 2026
We’re sorry to hear about this experience. That’s definitely not expected, especially with a new Dribbleup product. Our Customer Support team can help review this and arrange next steps. Please reach out to us directly so we can assist.
I had ordered the soccer ball but accidently got the wrong size ball and they were kind enough to let us send back and receive the right size and we are so grateful.
By Ruby C.
Response from Dribbleup· Jan 10, 2026
We’re glad we could help get the right size to you. Thanks so much for sharing your experience, and we appreciate your support.
