Helpful
Good, helpful staff who very kindly loaded my new, heavy radiator into my car for me.
By Richard W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
33 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Drakes for heating, plumbing & bathrooms in the South East! Great Drakes Deals from your local independent merchant since 1983!
Drakes Plumbing Supplies (drakes.biz) has 33 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
33 approved reviews, newest moderated first
Good, helpful staff who very kindly loaded my new, heavy radiator into my car for me.
By Richard W.
Very easy to deal with, ordered a pump at a very reasonable price and was delivered very quickly in one of their own vans. Very impressed.
By Mr Simon L.
Items was showing as in stock - but after ordered I got an email to say they received a message from their supplier that its not in stock - time wasted but they retracted the payment quickly
By kevin
Good friendly service .
By Noor
Ordered at 10am delivery before 1pm. What more could you ask for.
By Arthur T.
Despite a slight problem with availability due to computer reporting, the problem rectified satisfactorily the next day. I was very happy with their service Thank you
By John L.
Fantastic service from Drakes, I collected my items directly from branch and they were already ready and waiting for me. After my initial purchase I spoke to the team and they advised me of the best radiators to buy.
By Ben P.
User friendly efficient ordering process and goods as described.
By DIY L.