Really helpful
Really helpful, superb customer service. Thank you.
By Kate
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
33 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Drakes for heating, plumbing & bathrooms in the South East! Great Drakes Deals from your local independent merchant since 1983!
Drakes Plumbing Supplies (drakes.biz) has 33 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
33 approved reviews, newest moderated first
Really helpful, superb customer service. Thank you.
By Kate
Had a great experience with Alex from the east grinstead branch. He was very helpful and knowledgeable.
By Phil
Great service
By L B.
Five stars for the Whitstable branch. Manager and staff all very helpful with advice on products and applications, and so far, always able to find exactly the part that I want. These guys won’t let you down. - Nathan S.
By Nathan S.
Free delivery, good price. Arrived early, driver was very helpful.
By Charles M.
Excellent communication throughout the sales/purchase process all the way through to delivery. Would certainly recommend Drakes Plumbing Supplies
By Andrew C.
Easy to order and good service
By Mr S O.
Once the order was placed, they called us saying that they wont be able to deliver it in London, so they were going to refound us. But they never did so.
By ESTEL