Lots of glitches since October 2020
Lots of glitches since October 2020. It served me well before and recommended it to many people but at this time, I have decided to change my HIPAA compliant platform due to these issues
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
160 reviews
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Doxy.me is the simple, free, and secure telemedicine solution. Founded in 2014 by Dr. Brandon Welch, doxy.me enables healthcare organizations to provide virtual care that's easily accessible to everyone, everywhere, on any device. Doxy.me is HIPAA complaint, works in-browser, and requires no additional downloads. Over 700,000 providers use doxy.me to deliver their virtual care—get started for free to see why!
Doxy.me (doxy.me) has 160 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
160 approved reviews, newest moderated first
Lots of glitches since October 2020. It served me well before and recommended it to many people but at this time, I have decided to change my HIPAA compliant platform due to these issues
By customer
Patent will see me, then fades out. They/we have to log out, log in to continue. Happens several times a session. Very disruptive.
By Ms M.
The connection isn't always great so I have to switch to zoom or google meets.
By Laura
Thank you so much.
By Hummayun
Difficult with connectivity Both audio and visually
By neil
Communication connections could be better.Inconsistent. Often need to resort to non_HIPPA like Facetime whose connections are way steadier
By errol
extremely poor connections esp the last few weeks calls dropping I am not happy
By Donna
I have been very pleased with this service and have had no problems using it.
By Laura C.