Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
173 reviews
DowinxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
𝑨𝒃𝒐𝒖𝒕 𝑫𝒐𝒘𝒊𝒏𝒙 Dowinx is a leading brand in the gaming chair industry, dedicated to blending ergonomic comfort with stylish, cutting-edge design. With a strong presence in the United States, Europe, and Japan, we aim to deliver premium seating experiences for gamers, creators, and professionals alike.🎯 𝑶𝒖𝒓 𝑴𝒊𝒔𝒔𝒊𝒐𝒏To empower gamers and remote professionals with comfort, performance, and durability — redefining what a gaming chair can be.💬 𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑭𝒊𝒓𝒔𝒕We take pride in our fast customer service, multi-language support, and a growing user community. Our Trustpilot page is where we connect with our customers — to listen, improve, and grow. If you have feedback, we’re here to help.🛡️ 𝑾𝒆𝒃𝒔𝒊𝒕𝒆: www.dowinx.com𝑺𝒖𝒑𝒑𝒐𝒓𝒕: [email protected]𝑺𝒐𝒄𝒊𝒂𝒍 𝑴𝒆𝒅𝒊𝒂: @dowinxeu | @dowinx_us | @dowinx_jp
Dowinx (dowinx.com) has 173 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 71 reviews with 5 stars · Clear filters
As a gamer and someone who works from home, I need a comfortable chair. And Dowinx has one of the best and comfortable chairs. I own their EXECUTIVE OFFICE SERIES 66BG and a modular sofa, and both are so comfortable. For the sofa I can sit at the edge of the sofa without it dipping. It keeps its form and shape. And the chair is so aesthetic and comfortable. Plus their customer service is amazing, fast and responsive.
By Luna
As someone who works from home, having a comfortable chair is very important. While I've used chairs from a number of suppliers, I've found that DowinX chairs consistently provide good value for the price, with the chairs being far more durable and comfortable than expected for what they charge. They include features like a footrest, backrest with massage functions, and full recline that I would otherwise struggle to find at this price point, and are overall quite easy to assemble.
By Matthew L.
Friendly and quick customer service .
By JJ W.
beautiful gaming chair and amazing quality ~ i love my new chair so much and it is so comfortable to use!
By nathalie
The chair is comfortable and well-built. My wife really likes it. Delivery was smooth and everything arrived as expected. Overall, a good experience.
By sergei S.
Dowinx Armless Criss-Cross Chair (Black) Super bequemer Stuhl. Ich liebe es, dass man den Federkern im Sitz spürt, der Sitz ist dadurch leicht „sprunghaft“ und sehr komfortabel. Haptik und Verarbeitung wirken hochwertig. Ich sitze darauf oft in unterschiedlichen Sitzpositionen und dafür ist der Sessel echt perfekt. Der Stoff fühlt sich sehr angenehm an und macht insgesamt einen qualitativen Eindruck. Das Einzige, was mir nicht gefällt, sind die Räder mit den Stoppern, ohne diese wäre besser. Der Kundenservice war auch ganz in Ordnung, innerhalb von 2-3 Tagen habe die mir immer geantwortet und alles gut gemacht.
By Antonia
Matériel au top J'ai juste un petit reproche la notice n'ai pas traduit en français
By jocelyne G.
Chaise nickel, mon conjoint en est super content (cadeau de Noël), malgré un petit stress au montage (il n'arrivait pas à enfoncer une vis alors que je l'ai fait sans souci). DPD mettait du temps pour livrer, ça ne bougeait pas : j'ai contacté Dowinx qui ont relancé DPD immédiatement. Une grosse heure plus tard, j'avais la date de livraison de mon colis.
By Caly
