Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
6 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
douxds.com is listed under Salons & Clinics.
douxds.com (douxds.com) has 6 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
Showing 5 reviews with 1 star · Clear filters
WARNING do not buy they do not respond to emails and you would not get the refund back. Trust me I have sent at least over 10 emails and they refused to reply. 0 was not there so I jad to give it a one this company is not professional
By B.m
Order #DOUXD149028 is a month late. Tracking is fake. Customer service is ghosting me. They are just scamming people.
By Nanda M.
I placed an order from this company on October 9, and because I live in Canada I was forced to pay $25 customs on top of the $110. I had paid the company. What I received was a box with a case for a brush. Nothing else. When I reached out to them, I was told they were low on stock and sending more. I received a tracking number that is a fake tracking number. I have emailed weekly for nearly the last three months and I’ve gotten zero response This company is a scam and somebody is $130 richer and I’m $130 poor because this is a scam. Please save yourself from this massively funded social media campaign and do not under any circumstances buy from this company.
By David B.
Beware: this company uses delay tactics to keep your money. I’ve been waiting since early November. They refused my cancellation request, promised immediate shipping, and then created a fake shipping request that was quickly deleted. They are now ignoring any emails regarding a refund. I placed an order on November 5th and it has been nothing but a headache since. After weeks of no updates, I tried to cancel, but was told I had 'no choice' but to wait because it would ship 'soon.' They eventually created a shipping label to make it look like progress was being made, only for that request to be canceled a few days later. Worst of all, their customer service is intentionally evasive. They only reply to my emails if I don't mention the word 'cancel.' As soon as I ask for my money back, they go silent. It has been months and I have neither my item nor a refund. Absolute lack of transparence avoid this company.
By Greta T.
They didn't deliver, now they claim they don't even have the order. Feels like a scam to me.
By Simon
