Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
186 reviews
Double Wood SupplementsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Double Wood Supplements is an online retailer of potent, superior supplements for a better you!
Double Wood Supplements (doublewoodsupplements.com) has 186 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
186 approved reviews, newest moderated first
I had made a mistake when placing an order and needed to cancel it - no problem for your group. I sent an email (in panic mode) and your people took care of my mistake rather easily. Thank you for your help. Paddy Moore
By Paddy M.
Response from Double Wood Supplements· Aug 13, 2024
Thank you Paddy! We appreciate the positive review!
Double Wood Supplements is a great supplement company. It sells clean, quality, non-GMO products and provides excellent service.
By Mary H.
Response from Double Wood Supplements· Aug 5, 2024
Thank you for your kindness Mary!
My concerns were Your agent Priority. She was understanding and patient.
By Frank
Response from Double Wood Supplements· Aug 5, 2024
Thank you Frank! We appreciate you taking the time to leave us a review!
Sent me magnesium breakthrough with their Magtein l-threonate Label stuck over the top. So I ended up taking a double dose of magnesium breakthrough, which is not what I paid for. Bunch of con men. People could really end up sick taking capsules they shouldn’t be taking or double doses.
By Twinny
Response from Double Wood Supplements· Aug 2, 2024
Please reach out to us directly as we have no record of your purchase. Please ensure your purchase was made through our DW Amazon store directly as Amazon does allow fraudulent sellers to "jump" on listings.
I ordered the double wood berberine before I had talked to my doctor. My doctor said I should wait and not take it right now, but the order had already been shipped. The lady I talked to on the phone was the best customer service person I have ever spoken with, and handled my return with no questions ask
By mark S.
Response from Double Wood Supplements· Jul 31, 2024
Thank you Mark! So glad we were able to resolve your issue!
Prompt response and resolution to my issue
By Nelson
Response from Double Wood Supplements· Jul 10, 2024
Thank you Nelson! Please let us know if you need anything else.
I'm using Double Wood Supplements L-Glutamine for gut health and possible leaky gut. It's only been a few weeks but I believe I'm seeing some improvement. I contacted customer support for clarification on the directions. My question was about taking it on an empty stomach and how long to wait, after taking the L-Glutamine, before I can have coffee. They got back to me quickly - I happened to check my email a couple of hours later and a detailed and helpful answer was already there! Excellent product and customer service.
By Connie S.
Response from Double Wood Supplements· Jul 10, 2024
Thank you Connie! We appreciate your kind words.
Bought from Double Wood via eBay first, then directly from their website, for the last two or three years. This week, I did a normal purchase via their website. They instantly flagged it as “spam” reported it to my card company, and closed my account. For no reason, it was a normal purchase that I have made before. Nothing has changed. I contacted them and they said after reviewing my account, they would not unlock it. Unacceptable.
By A B.
