DossierReviews of dossier.co

Terrible experiencia. 14 días para la entrega de 3 perfumes! Me queda clarísimo que no prevén volúmenes mayores durante black Friday. Desháganse de esa “empresa “ de last mile con la que trabajan IMile son un desastre todo con bots y no resuelven nada. Del producto no puedo decir nada porque no lo he recibido pero con eso cero ganas de volver a comprarles.

Helped with shipping address update

Absolutely great experience! When something went a bit unexpected with the order, they were quick to help, quick to respond, and quick to make everything right! I've purchased from here a few times now, and this only confirmed that they are the best!

I accidentally had an extra item in my order and customer service quickly helped me fix my order before it could ship. Very happy with how fast they responded and fixed my mistake, while being very friendly about it. Very excited to receive my order.

Absolutely LOVE Dossier!! Their fragrances are amazing! The scents are full and fabulous! I always get compliments. I have even identified their scents on others when I am out and about. They also have great customer service! The SpeakEasy Scents are my favorites!

Tuve un inconveniente con el paquete, lo recibí incompleto, no supe si fue tema de la paquetería o de la recepción en vigilancia de mi condominio, pero Dossier se hizo cargo completamente de mi situación y me recuperó las fragancias faltantes en mi pedido. Con todo el compromiso y una atención al cliente excepcional. Las fragancias están increíbles y duran muchísimo.

Excelente me encantaron todas las fragancias muy buena calidad y excelentes precios, definitivamente, volvere a a comprar con ustedes, gracias por la atención es excelente

Exceptional service still exists—and Dossier proves it. After realizing I had entered the wrong shipping address, I reached out expecting a response after the holiday. Instead, I received a prompt, thoughtful reply on Thanksgiving Day, and my issue was resolved immediately. Dossier doesn’t just deliver products—they deliver trust through action. Thank you, Dossier, for setting the standard in customer care.