DossierReviews of dossier.co

I absolute love Dossier's products, but what has really stood out to me has been their support team. Anytime I have had to reach out, the Representatives are always so friendly and informative. It's rare to come across such amazing, consistent Customer Service, but I am incredibly grateful for the Dossier team for always being so kind and willing to help.

Fantastic customer service, the way it should be. The go the extra mile to assure clients are in good hands. My favorite scent is the woody sandalwood, it smells fantastic! I will keep buying it forever this one!

My first experience with Dossier was nothing short of exceptional. My order was placed on the 26th shipped lightning-fast & arrived on the 28th, and when a premature delivery scan caused a brief scare, their support team replied within minutes (literally) minutes with practical, helpful steps. The package arrived safely an hour later, but their rapid, genuinely kind response blew me away. Combine that top-tier customer service with incredible scents and an unbeatable price point, and Dossier easily ranks as one of the best companies I have ever dealt with. Absolutely unmatched! I can't wait to order again!

Wonderful customer service.

I love the fragrances themselves, but I've experienced major issues with package delivery. My orders shipped via OnTrac have repeatedly been left in completely unsecured areas, requiring me to rely entirely on neighbors bringing packages to my door just to actually receive them. When I reached out to customer support to provide feedback about the recurring delivery vulnerability with this specific carrier, I was simply told that they use an automated system and wash their hands of any responsibility for who delivers their products. While customer service did eventually process a replacement for a missing package, refusing to acknowledge or look into carrier reliability means I will unfortunately be taking my business elsewhere until they partner with more reliable shipping services.

Easy to order, easy returns, good smelling long lasting perfumes!!!

Not only are these scents marvelous, , the customer service is remarkable !, My only go to place for men’s fragrance! G. Newton

I became a customer several years ago and love everything I buy. I'm chemical sensitive and these are PERFECT for me. PERFECT. They're also perfect for the pocketbook! I buy them for me but also for my husband and our sons. "I am nearly out of my Metallique can you hit the mall?" I've found the Holy Grail... "No, but I'll order it from Dossier and save us $250-$275!" No difference. Same compliments at meetings, same confidence builder for the wearer." Dossier is the ONLY WAY. If you've not tried it, what are you waiting for? You won't be sorry. But wait... it gets better... you gather points with each purchase and they add up FAST. Want to feel better, smell better, and save money? Dossier... Full disclosure... I am a technological-dinosaur. Occasionally I order incorrectly, I cannot figure out how I use my purchase points for free selections... I order two of something... CUSTOMER SERVICE TO THE RESCUE and you hear back quickly, from a human not a "Thanks for reaching out! You'll hear from us within 24-48 hours" sort of approach. I cannot recommend them highly enough, I cannot (and I am one of those VERY DIFFICULT TO PLEASE consumers). You won't be sorry and you'll smell divine!