Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,799 reviews
DossierSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,799 approved reviews, newest moderated first
Had some initial issues with the order - and after some back and forth dossier resolved the issue and sent me the correct order. Smells wonderful.
By Liv
Response from Dossier· Sep 8, 2026
Glad you love your new fragrances, Liv! We are always here for you!
They were helpful in solving the missing package issue
By Sanchia
Response from Dossier· Sep 7, 2026
Sorry to hear you had issues with it! Don't hesitate to contact us for anything we can help with. And Sanchia, we hope you love your new fragrances!
Dossier has Great Customer Service! They answer any questions or concerns I may have about my order and are super helpful!! If you ever have a question about anything, Do not hesitate to contact them and ask. On top of that, the Perfumes are Wonderful!!
By S H.
Response from Dossier· Sep 7, 2026
Hansen, your feedback made our whole day! Hope you enjoy every magical spritz, and thank you for sharing the love!
Their costumer service is very helpful! All the perfumes I got smell amazing and last a while, especially on clothes. Can only recommend!
By Karolína
Response from Dossier· Sep 7, 2026
We're so happy that you love your new perfumes, Karolína! Enjoy every spritz!
Really helpful! Updated my delivery address within minutes of reaching out!
By morgan
Response from Dossier· Sep 7, 2026
Thanks for the feedback! We're always here for you, Morgan!
Fougere lavender is the best cologne I own! I hope they never stop making it!
By Matt
Response from Dossier· Sep 7, 2026
Wow, Matt! Thanks for saying so. We're so glad it's your new go-to fragrance. No worries, it ain't going anywhere!
Very quick response time
By Milan P.
Response from Dossier· Sep 7, 2026
Appreciate you saying so, Milan! We are always here for you.
Purchased ‘— Saffron’ and ‘Citrus Matcha’. Both smell cheap. Unable to return them and cringe at the thought of another spray. Going straight in the trash. Wouldn’t recommend.
By LB
Response from Dossier· Sep 7, 2026
LB, we appreciate you trying them out! Scent perception is such a personal thing, and our creations have their own unique character. Let us know what usually works best for you, and let's find your next go-to together!
