Replace debit card
It was nice to be able to get a diffrent card and not haveing to wait
By Ronnie D.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
530 reviews
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Dort Financial Credit Union is a not-for-profit financial cooperative whose mission is to open doors to our members by providing quality financial services.
Dort Financial Credit Union (dortonline.org) has 530 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
530 approved reviews, newest moderated first
It was nice to be able to get a diffrent card and not haveing to wait
By Ronnie D.
Was I and out with new ATM card in less than 10 minutes...making an appointment was easy too...
By huffyron
I've always had a wonderful experience with dort federal. I absolutely love how dedicated the workers are and they always deliver services with a smile...
By Robin P.
No call back, no explanation, made 2 appointments and neither were met. Very disappointed
By Emerald H.
Response from Dort Financial Credit Union· Apr 16, 2020
Sorry to hear that, Emerald. I just talked to someone at that branch and they are going to call you shortly. Sorry again.
Quick easy and thorough
By Rosoline B.
after I believe I was getting my account hacked, Dort Federal took care of the problem right away, and set up a appointment to get a new card the same day, I am glad that they were on the spot with help, advice, and technical help
By Lawrence G.
Made a phone appointment and never got the call. The time was 12.00 I waited the whole day. Called today and left my call back number and still did not get a call back.
By Karen B.
Response from Dort Financial Credit Union· Apr 16, 2020
Sorry, Karen. You should get a call from one of our member service people today.
Great job in handling the problem that I had. Thank You
By Darrel L.