The call was disappointing as our Loan…
The call was disappointing as our Loan person was unprepared. She then offered a follow up email and phone call back and she has not done so yet. We need a call back!
By Michael V.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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530 reviews
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Dort Financial Credit Union is a not-for-profit financial cooperative whose mission is to open doors to our members by providing quality financial services.
Dort Financial Credit Union (dortonline.org) has 530 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
530 approved reviews, newest moderated first
The call was disappointing as our Loan person was unprepared. She then offered a follow up email and phone call back and she has not done so yet. We need a call back!
By Michael V.
We had to get a form notarized. While it was annoying to have to wait 2 days for a phone appointment, the bank employee called 15 minutes early, said we could come right away, let us in, and notarized our form. It was quick and safe and we were on our way in 5 minutes.
By Liz M.
Mrs. TALSA IS A VERY UNIQUE , NICE, HELPFUL,BEAUTIFUL, YOUNG LADY. SHE EXPLAINS EVERYTHING CLEARLY. I SO APPRECIATE HER. JOB WELL DONE 5 STARS. THANK U.
By Wanda G.
love my credit union customer service always excellent
By Krista S.
Just quick bc of this pandemic. Cant be too persna le
By Michele A.
Always as pleasure to business with dort
By Mark & Gary W.
It is annoying to wait half a day for a 3 minute appointment
By Older large S.
I had a great experience with Dort, as I always do. I felt like I had walked into the branch and sat down face to face to apply for the loan. Customer service has always been amazing and this time was no different. My appointment was made by phone, the call came in 5 minutes early, I had to call back as I was still at work, Zach was professional and friendly. I love my Credit Union and the staff who are always able to help me with whatever I need.
By Dawn H.