Terrible Customer Service
Terrible Customer Service! I bought a duvet from them and it came with a hole in it. I sent them a message via Twitter and Facebook and no one even responded. Ridiculous!
By Sophie G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
18 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dormify is listed under Furniture Stores.
Dormify (dormify.com) has 18 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
18 approved reviews, newest moderated first
Terrible Customer Service! I bought a duvet from them and it came with a hole in it. I sent them a message via Twitter and Facebook and no one even responded. Ridiculous!
By Sophie G.
This place has some of the best customer service available. I bought something as a Christmas present and didn't realize the zipper was broken until after I gave it. It was well after the 30 day return period, but they emailed me within a day offering a replacement, credit, or refund. I definitely recommend this place if you're looking for some cute bedroom stuff.
By Nicole