Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
780 reviews
Dormeo USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dormeo USA specializes in products specifically engineered to enhance your life through amazing sleep. All Dormeo USA products feature their patented aerospace Octaspring® Technology. Brilliantly innovative, Octaspring® technology combines the comfort of foam and the responsiveness of a spring.
Dormeo USA (dormeousa.com) has 780 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 89 reviews with 4 stars · Clear filters
Its very comfortable to sleep but it's hard to turn over if you turn side to side
By Debra
Response from Dormeo USA· Apr 18, 2026
Thank you for this feedback, we appreciate you letting us know about your experience with the topper so far.
Has made my mattress firmer and I'm sleeping better with less back pain. The pillow on the softer side is good for sleeping on my side.
By PF
Response from Dormeo USA· Apr 18, 2026
Our topper is a great way to add support to your mattress. All the best for many more nights of great sleep.
I like the mattress topper, its comfortable but not cooling like I thought it would be. I thought I saw that it was cooling.
By Alisa Z.
Response from Dormeo USA· Apr 18, 2026
Thank you for your review. We recommend checking that any sheets or protectors used over the topper are made from a breathable material such as cotton or bamboo, otherwise it can be difficult for our patented Octaspring cooling technology to work its best.
Very comfortable and has taken care of the hip pain.
By Amanda
Response from Dormeo USA· Mar 11, 2026
We're glad to hear the topper has helped with the pain in your hip.
I have slept on this mattress topper for almost a month now and it isn't a bad topper. I have chronic hip and back pain and the first couple of weeks it felt pretty good. I am now beginning to feel like the topper is not really helping, not because it's a bad topper but because my back and hips are so bad. I would recommend this topper to anyone thinking about a topper. The process from purchase to delivery was excellent.
By Mary
Response from Dormeo USA· Mar 10, 2026
Thank you for this review of your experience with our topper. Please note that we also offer mattress options using the same Octaspring technology. If you'd be interested in exchanging to one of these, please don't hesitate to contact our Customer Care team at [email protected].
Hi it is to soft it 6 in it hurts my back.That's why I bought it for because of my back but i'm not no better off than before I bought it
By Evie Irene D.
Response from Dormeo USA· Mar 6, 2026
We're sorry to hear the topper hasn't helped your back. Our patented Octaspring technology is designed to be more supportive than regular memory foam, with its zoned support technology helping for better spinal alignment. We'd recommend contact our Customer Care team so we can investigate further and help get you a great nights sleep.
I was quite surprised at the immediate change in my comfort of sleep after I put it on the mattress, my tossing and turning all night has stopped. I am very satisfied with the performance and will buy again.
By Karla L.
Response from Dormeo USA· Feb 17, 2026
We're glad to hear the improvement was quick for you.
It has been the answer we sought
By Vincent
Response from Dormeo USA· Feb 3, 2026
Thank you for this feedback, that's great.
