Not disappointed 👌🏻
Great quality and excellent music sound
By Ricardo C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
84 reviews
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Custom Music Boxes for your Friends & Loved Ones. Order a personalized music box today!
Donuma (donuma.com) has 84 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
84 approved reviews, newest moderated first
Great quality and excellent music sound
By Ricardo C.
It was good service, fast processing time, and great quality.
By Connor M.
I did this as a Christmas gift for my partner and I loved the ability to customize the music box with their favorite song, a picture of the two of us and a personal engraving! It was so simple and easy to get it done! I did pay extra for the express shipping, so I can’t accurately attest to the speed of the process otherwise. I will say that it was worth it, as I was able to go through the entire process (no refinements needed) took from ordering to delivery, two weeks! Get this for the music lover in your life and enjoy!
By Carmín M.
The Donuma team has been the most fabulous and helpful! They very kindly accommodated to my requests and have been very responsive. The end product was also very lovely!! Kudos, Cedrick and team!
By HN
The music box was impeccable as always. This is the third time I've trusted Donuma. The main reason is their excellent communication and making the overall experience simple and pleasant.
By Valued C.
My music box arrived in great condition and is beautiful. You will not regret using this company.
By Renee H.
I've shopped around for custom music boxes online, and BY FAR Donuma proved themselves to be the best at communicating with me so *they* knew what *I* want and so *I* knew what to expect. The post-purchase experience was extremely pleasant, it shipped & arrived sooner than I expected, and looks & sounds wonderful. I only wish they offered 30-note mechanisms for longer & more complex tunes! That said, Donuma is the best shop to work with if you want an 18-note music box mechanism.
By AJ
Received much quicker than I expected and exactly what I imagined!
By Michael B.