All smiles happy
All smiles happy
By Kevin M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
84 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Music Boxes for your Friends & Loved Ones. Order a personalized music box today!
Donuma (donuma.com) has 84 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
84 approved reviews, newest moderated first
All smiles happy
By Kevin M.
Easy ordering process for a wonderful product. And it was delivered in a timely fashion. But most of all the birthday recipient loved the music box workmanship and the tune I picked for it. I will be ordering from Donuma again!
By Brenda B.
Estimated for the product to be arrive on the 3/31 and it is now 4/10, still have not received anything. Contacted customer service couple of times and no one replies or answers! Poor service!
By Andrew
Donuma music box is a personalized gift that is sure to warm hearts. The box is packaged securely and cutely for immediate gifting. The quality and craftsmanship is unmatched. I will definitely keep this in mind for future gifts.
By Tammi C.
I absolutely love this music box! My granddaughter is going to love it. It is so well-made and sounds beautiful!!
By Brandy M.
Wife is enjoying it, came nicely packaged.
By Christopher C.
It made her cry happy tears. I think I won Christmas. Thank you so much!
By Phillip T.
Terrific purchasing experience and great communication. Very timely delivery. The product looks and sounds amazing. Great gift wrapping too. Beyond my expectations! Thank you so much.
By Harley