Suzanne G was very helpful as a good…
Suzanne G was very helpful as a good listener as to what our non profit is all about and how we would be needing and using the tools available through DonorPerfect.
By Paulette
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
426 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DonorPerfect is a comprehensive fundraising software solution that offers everything nonprofits need to grow and thrive. Fundraisers can use it to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect is especially tuned to your monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift information into the donor database, and it can accept and process recurring donations through digital wallets, including PayPal and Venmo.Development professionals can use DonorPerfect to track information about donors, prospects, volunteers, staff and other constituents, and event managers can use auction management tools to manage silent, live, mobile and online charity auctions. Volunteers and board members can have their own, unique access to DonorPerfect, allowing nonprofits to empower their volunteers to act independently while protecting the security and integrity of their donor data. DonorPerfect offers pricing packages to meet any size organization and any budget, and integrated partners that add features like prospect research, automatic updates for lost and expiring credit cards, and text-to-give.
DonorPerfect (donorperfect.com) has 426 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
426 approved reviews, newest moderated first
Suzanne G was very helpful as a good listener as to what our non profit is all about and how we would be needing and using the tools available through DonorPerfect.
By Paulette
After reading the instructions it did exactly what it said it would do.
By customer
At first I was frustrated that I could not just jump in and get started inputting my data right away, but I think they way you have it laid out sets us up for a smoother, more successful transition
By customer
All the people i have talked to have been very patient and have explained everything so that i can understand it all.
By customer
Outstanding customer service so far - prompt, energetic, engaging, great follow through. We are very excited to be joining the DPO family!!
By P L.
I'm just learning the platform so this comes from that point of view. the training videos went a little to fast and were a bit too busy and seemed to be geared for children. I had to pause the video to read the content because it went so quickly. Not horrible but... Otherwise so far so good. I really appreciate the fact that you offer webinars to help newbies with the learning curve.
By Robin
Though we've only begun the onboarding process, everyone I've worked with at Donor Perfect has been extremely helpful!
By Brunswick County Literacy C.
I had several questions related to our being able to continue using our current online giving platforms or not, which was clearly answered by the Donor Perfect rep. I feel confident going into the training time, that I will be listened to, and clear answers and direction given when I need it! thank you
By Dr. REM Lee Hospital F.