The staff. great
The staff is outstanding.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
426 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DonorPerfect is a comprehensive fundraising software solution that offers everything nonprofits need to grow and thrive. Fundraisers can use it to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect is especially tuned to your monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift information into the donor database, and it can accept and process recurring donations through digital wallets, including PayPal and Venmo.Development professionals can use DonorPerfect to track information about donors, prospects, volunteers, staff and other constituents, and event managers can use auction management tools to manage silent, live, mobile and online charity auctions. Volunteers and board members can have their own, unique access to DonorPerfect, allowing nonprofits to empower their volunteers to act independently while protecting the security and integrity of their donor data. DonorPerfect offers pricing packages to meet any size organization and any budget, and integrated partners that add features like prospect research, automatic updates for lost and expiring credit cards, and text-to-give.
DonorPerfect (donorperfect.com) has 426 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 63 reviews with 4 stars · Clear filters
The staff is outstanding.
By customer
The people I have communicated with so far have been very helpful and kind. I am getting more assistance and feedback that I did with over a year of time with our former company.
By Noble House M.
All the time better
By Muhammad Z.
Process was smooth
By Wanda S.
Our first contact with Suzanne was wonderful. She was patient with our questions and was able to answer all questions - except our request to pay 2/3 of the prepayment. She had to take that to her director but got back to us quickly with a much appreciated affirmative reply. Michael was also helpful but Sister Carolyn and I both found he went very quickly. However he did stop to answer any questions.
By Sister Jeannine N.
So are, our non-profit is in the acquisition phase and on-boarding. Consultations have been thorough in getting to understand our needs and how best Donor Perfect can meet those needs. Looking forward to implementation and getting our first donor solicitation campaign underway. Very excited about the future with Donor Perfect in place.
By Rev Jeffrey Cila, OCA C.
The sales staff was knowledgeable and helpful
By customer
While I feel Donor Perfect was the right choice for our organization, staff members have been less than professional. Our initial meeting did not start on time. I had to call representative to confirm meeting was still on. The attire of both reps we met so far has been sloppy and unprofessional looking. Just FYI. Otherwise pleased so far.
By customer
Response from DonorPerfect· Jul 9, 2024
Thank you for your 4-star review, and we're so happy to hear you're pleased with DonorPerfect. We apologize our representative was late to your initial meeting. Unfortunately, they were having connection issues and they were working diligently to get it fixed. We'll do better to reach out in other ways should this happen in the future. We've also passed your comments about their attire to the reps and their managers. We appreciate this honest feedback to help ensure our staff's appearance matches their top-notch service.