Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
4,022 reviews
Done.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.
Done. (donefirst.com) has 4,022 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
4,022 approved reviews, newest moderated first
I was listened to and understood.
By customer
Response from Done.· Apr 6, 2024
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Your response time is very efficient.
By Judycustomer
Response from Done.· Apr 4, 2024
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
I have never had such an easy time scheduling an appointment or getting a prior authorization for a prescription. I am beyond thrilled with the service I have received.
By Samantha F.
Response from Done.· Apr 4, 2024
We are so grateful to provide a service that empowers our patients to reach their full potential. Please do not hesitate to reach out if you have any further feedback for us.
Every single experience I have had with these guys are great. They always respond back quickly and seem to resolve any issues that I may have. Thanks Chris Hardee
By customerChris H.
Response from Done.· Apr 4, 2024
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
I've been a patient at done for 8 months now and I've had nothing but the most wonderful experience I don't understand what all the negative reviews are about perhaps those people were drug seeking I don't know. All I know is that the doctors are so kind and understanding and really listen to you when you talk if there is an issue getting your medication because of the shortage they address it the same day. They have a helpful app as well!
By B.R
Response from Done.· Apr 3, 2024
We love reading reviews like this! It is so meaningful to see the positive impact that high-quality care has on our patients' lives - this is exactly why we are providing this service to our community! We cannot thank you enough for taking the time to share your experience, please don't hesitate to reach out to us in any way we can improve future experiences.
They're a pill mill. They also charge $79/month just for being a "member". I stopped having appointments and getting meds from them a year ago and just discovered that I've been charged this whole time. For what? The fact that there is an auto-renewal for an ADHD service seems very exploitative. Of course people with ADHD won't remember to cancel their memberships. Update: they called and offered a discount on future use of the service (no thank you), then refunded me a whopping $31.60 of the nearly $1000 is been charged without my knowledge.
By Siobhan H.
Response from Done.· Apr 3, 2024
We always appreciate feedback so that we can gain insight into how to improve our services. We are very concerned about the feedback received here and would love to investigate and resolve any outstanding issues. You may access this link (https://donefirst.as.me/doneUrgentLine) for you to schedule a call with our patient care coordinators and for us to ensure that your concern is well taken care of.
Professional care
By customer
Response from Done.· Apr 2, 2024
Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!
Overall, my experience with Done has been excellent. My one complaint is the length of time it takes to receive my refills. I am constantly finding myself without my medication for about a week, while I wait for my refill to arrive.
By Alicia V.
Response from Done.· Apr 2, 2024
Thank you for taking the time to share your thoughts! Feel free to reach out to us at any time.
