Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
4,022 reviews
Done.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.
Done. (donefirst.com) has 4,022 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
4,022 approved reviews, newest moderated first
Extremely responsive and effective at providing care. Done goes above and beyond to ensure I'm getting the support I need.
By Lindsay L.
Response from Done.· Aug 25, 2023
We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Because of my busy schedule, the traditional way of going to the doctor just didn’t work. I’m glad I found this.
By Tanner S.
Response from Done.· Aug 25, 2023
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us for any ways we can improve or help!
When I have a question they are so quick answer and are so quick to help! Really appreciate all that they do.
By Gia G.
Response from Done.· Aug 25, 2023
Thank you for taking the time to share your experience. Please don't hesitate to reach out at any time for help or feedback!
I'm sure this company is great for people who don't actually have ADHD and just want stimulants. But for those of us who do have ADHD this is a nightmare. Canceled their service because no pharmacy was accepting the prescription. I canceled in May. They offered a $49 rate and use of a mail order delivery. I accepted, big mistake. That delivery didn't happen. I canceled again. And they keep charging me months later. Not $49. $70. I'm trying to find a legitimate doctor that I can afford without insurance (which is hard enough considering I've already been diagnosed for 30 years) and I'm spending a bunch of mental stress on trying to not get railroaded by this company who refuses to take "no" for an answer.
By Caitlyn C.
Response from Done.· Aug 25, 2023
We are so sorry that your experience does not meet the high level of care that we strive to uphold. We would love to help investigate and resolve any possible outstanding issues. To better serve you and ensure that your concerns are taken care of, schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine). We value our patients’ privacy rights so we kindly request for you to respond to the Trust Pilot request for information so that we can reach out and assist.
Very happy with the level of care
By Katie P.
Response from Done.· Aug 24, 2023
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Done has been fantastic! They have helped me get and keep my medication at levels that work for me. They always follow up to ensure things are going well and just to see if you need anything. Using them has been easy and convenient!
By Justin W.
Response from Done.· Aug 24, 2023
Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!
I've been using Done First for 9 months with no issues at all. I've even switched providers 3 times because I moved a few times to different states and never had any hiccups in receiving my meds on time. It's been positive overall
By C F.
Response from Done.· Aug 24, 2023
We are happy to read this positive experience and to be able to partner with our patients to find treatment options that work best for them. Our support team and providers are so honored to be able to make high-quality ADHD care more accessible to our community - feel free to reach out to us at any time!
Medications do not work - using off label brands with 0 potency so basically youre paying for duds. Every month you have to fill prescription with RxOutreach and its such a hassle. First the cost for generic is outrageous, they take forever to ship and Donefirst just says call the pharmacy. There is always an issue every single month, literally have not had a month where things went smoothly. Donefirst also called to offer me a 25.00 credit if I gave them a good review - no way I cant even find one positive thing about this service. Seriously, save your money (you are paying up to 200.00 a month for this.) and make an appointment with your primary care doctor. Also have your meds checked I bet they arent what you think they are. I sent mine to FDA to test, waiting to hear back. Good luck
By Queen B.
Response from Done.· Aug 24, 2023
Thank you for bringing this to our attention. We are continually upholding our providers to a high level of service so we are investigating to see where we could have improved. We're so disappointed that your experience does not meet our high standard of care - please reply to our request for information so that we can make sure your issues are resolved.
