No returns
No returns. If you don't like what you bought, you're stuck with it. They say there is a 14-day return policy but you have to email to get instructions and no one responds to the email. Quality of purses not great.
By Trevy T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
130 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover the designer bags - tote, handbags, crossbody, beach bag, wallets & accessories with exclusive designs. Shake it up this season with totem, florals, animal prints and more. Perfectly on-trend and practical, DOLOREY bags will match any look and...
Dolorey (dolorey.com) has 130 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
130 approved reviews, newest moderated first
No returns. If you don't like what you bought, you're stuck with it. They say there is a 14-day return policy but you have to email to get instructions and no one responds to the email. Quality of purses not great.
By Trevy T.
This is the cutest purse, very well made, and came with wax to keep it looking pretty.
By Clare H.
My purses are absolutely beautiful. I cannot speak to the durability as I have not used them yet
By Bruce B.
Shipping took entirely too long, and the product was not nearly as nice as pictured. I am not happy with the product.
By Renee K.
I still haven't received my bag
By Brenda
Company sells things that are NOT in stock. I made a purchase for a birthday present calculating the 5-10 business day delivery. Reached out to the company the 10 days to find out they had just shipped the item because it was out of stock. Bad business practice!
By Felipe M.
I haven't yet received my purchase. So, I am submitting a 1 star review. All I can see is that it's coming via Fed Ex. I cannot see when. I suggest you get on that, or I will be expecting a refund to my debit card. If it's Fed Ex, I should have received a package by now.
By Janet H.
Fabulous very beautiful.
By Denise B.