Customer service is ridiculously good!
Customer service is ridiculously good! I called with a defect in a mat and had an entire new 25ft roll sent to me at no cost within 2 weeks. Awesome.
By Robert H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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766 reviews
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Based in Fort Worth, Texas and established in 1996, Dollamur Sport Surfaces is the leading global manufacturer and distributor of high-performance competitive sports flooring for wrestling, martial arts, MMA, gymnastics, cheerleading, fitness, and other sport activities. Innovative, proprietary products and a commitment to technological advancements in production have enabled Dollamur to set new industry standards for the sport mat industry. Dollamur mats are the preferred choice in hundreds of top-level sports competitions, including championships and tournaments each year throughout the United States, Canada, Europe, Africa, South America, and Asia. Dollamur is the official mat of USA Wrestling, FloSports, USA Judo, USATKD and is an official provider for United World Wrestling (UWW)
Dollamur (dollamur.com) has 766 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
766 approved reviews, newest moderated first
Customer service is ridiculously good! I called with a defect in a mat and had an entire new 25ft roll sent to me at no cost within 2 weeks. Awesome.
By Robert H.
Expedient and tremendously helpful
By Las Vegas City S.
I’ve ordered from dollamur a couple of times. I like their product but was shocked that they will deliver the product but will not take it off the delivery truck. They wanted to charge $100 for the driver to take it off the truck. I paid $4000 for the mats, I expect them to deliver the product and take it off the truck. I think that is poor customer service.
By Therapy W.
Great product, great price, great customer service.
By Mt Eden High School Student B.
Great company, awesome product, great team and super fast. The best we have ever used! Highly recommend to all those looking for the highest quality mats in the business.
By Hyperfly
The price was great, and I always got prompt and thorough responses from Troy about any questions I had, or quote modifications I needed. On top of that, his approach was extremely low pressure, which I appreciated a lot.
By Mac
Sales assistance was very informative and not high pressure. Delivery was as expected and the handling was professional. I ran into one issue with one piece of the flooring. The representatives quickly reviewed our claim and promptly decided to send us a replacement for that piece. No hassle!
By Lee B.
The process of designing, ordering and then receiving was seemless. All of the people at Dollamur are very professional and easy to work with.
By South High A.