CUSTOMER SERVICE IS AWESOME
CUSTOMER SERVICE IS AWESOME, THE REPLY WAS LATE VERY LATE, I HAD TO WAIT 2 HOURS STRAIGHT.
By G O P E S H K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
248 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pioneer of Multivendor Marketplace Solution. Simplify your online marketplace operations with Dokan. Perfect for seamless management and effortless scaling, Dokan is the ultimate platform for your growth.
Dokan Inc. (dokan.co) has 248 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
248 approved reviews, newest moderated first
CUSTOMER SERVICE IS AWESOME, THE REPLY WAS LATE VERY LATE, I HAD TO WAIT 2 HOURS STRAIGHT.
By G O P E S H K.
Hi, I'm a new user and I needed some extra information to get me started. Catherine took time to very nicely explain everything and answered all my questions with a lot patience and in detail. I'm extremely pleased with her. Also I'm very impressed how fast I got response.
By Estera R.
Good service, Thank you
By Syskode T.
Great App and Great customer support
By Mirro M.
Genelia, provided excellent support and was very knowledgeable related to the product. Though, i am not impressed or happy with Dokan as a plugin. It's very limited, no developer documentation no rich addon repository. But support is amazing ! 5 stars for support and 4 star for Dokan.
By Acuity S.
Helena answered all my questions fast and she gave me all the information I needed.
By Juan D.
Your money is worth for their products. Perfect support and they help me to solve my issues fast.
By Ελευθέριος Π.
great to have such clear support
By Sunder Kumar R.