good pre-sales support
good pre-sales support
By chanvut R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
248 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pioneer of Multivendor Marketplace Solution. Simplify your online marketplace operations with Dokan. Perfect for seamless management and effortless scaling, Dokan is the ultimate platform for your growth.
Dokan Inc. (dokan.co) has 248 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
248 approved reviews, newest moderated first
good pre-sales support
By chanvut R.
Catherine was great - she was able to get me the answers I needed right away and sent me links for additional information. I appreciate how quick and efficient she was in helping me.
By Katherine D.
Catherine was patient and attentive.
By Sam
Working with Dokan is great! They are informative and easy to work with. Been with them for 3 years now and everything has been going smoothly.
By Robert S.
Very nice and Richard told me every thing which i want to know
By Jurrair
Dokan support was excellent, we used the product for a year but had to close our business. When the subscription auto renewed I contacted support to explain the situation and they immediately refunded the subscription which was great service and integrity.
By Alex B.
GOOD SERVICE
By Found My B.
Catherine was amazing; she answeared to all my questions in a very short period of time, concise, and clear. Good support, five star.
By Cosad A.