Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,207 reviews
DogtraSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For the past 30 years, Dogtra dedicated to the development of the highest quality e-collar training devices, which carry a proven track record that professional dog trainers and pet owners trust and love. Expertly designed for wide range of training conditions and dog types, Dogtra provides dog trainers and owners the most effective tools needed to improve a dog’s behavior and unleash its potential. For more information, visit www.dogtra.com.
Dogtra (dogtra.com) has 1,207 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,207 approved reviews, newest moderated first
Sorry to leave this but no choice. Arc system new February 2019 receiver Battery bad by June 2019. The arc batteries a very over priced and ( small ) deficient in power reliability Unite used about 7 or 8 hours total and stored in the house. My first dogtra unite lasted many years before the transmitter went out.
By jack E. K.
While we love our two collars, I am VERY disappointed in the customer service provided by Dogtra. After sending a collar off for it not pairing with the antenna and months going by before we got anywhere, we won’t be purchasing anymore collars. We were quoted about 6 different prices for the work that was done on the collar and yet no one could tell us what was actually replaced or fixed. The manager was very rude as well, and quoted us yet TWO more different prices on the phone for the same work, ranging from $30-68. An explanation of what was wrong with the collar and what was fixed still was never provided. Very disappointed in them and hope to get my collar back soon.
By Ciara M.
Best company to deal with for your favorite and best friend canine companion. Quick and correct delivery every time.
By Carol F.
A little expensive but quick and accurate
By Iowad
Excellent product and I love that I can order a replacement battery and get it in the mail 2-3 days later
By customer
I bought it because of the pager feature. That feature is particularly useful with hearing impaired dogs.
By customer
Easy to use website. Kind customer service. Fast shipping! Thank you.
By Weimaraner O.
This is our second Dogtra 1900S. Our first one was recommended by our dog trainer as she uses them with her training. We absolutely love it, our dog has the freedom to run and come back when requested :) I wanted to have a second one because I never want to be without one! They are awesome and would highly recommend. This time we bought the cammo collar. Love it!
By Kathleen, mama of M.
