Great customer service
Great customer service. Fast turn around on shipping. Quality products.
By Eric L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,207 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For the past 30 years, Dogtra dedicated to the development of the highest quality e-collar training devices, which carry a proven track record that professional dog trainers and pet owners trust and love. Expertly designed for wide range of training conditions and dog types, Dogtra provides dog trainers and owners the most effective tools needed to improve a dog’s behavior and unleash its potential. For more information, visit www.dogtra.com.
Dogtra (dogtra.com) has 1,207 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,207 approved reviews, newest moderated first
Great customer service. Fast turn around on shipping. Quality products.
By Eric L.
The E Collar has been wonderful for training our energetic dog. we got it through a wonderful dog trainer who taught us how to use it properly.
By John
Yep. Have had the system for years, needed batteries replaced after 4 years. Sent it back and had replaced at reasonable cost.
By Alan
We site is easy to use. A few clicks and you know exactly product is best for you use
By DEBORAH J.
Range seems to be less than 3/4 mile.
By Richard P.
I have 2 Dogtra remote training collars - one for each standard poodle. They work extremely well. The only caution I have is that the collars provided are slick and tend to slide around the neck, causing a need to constantly adjust the position of the remote. Caution must be taken to ensure the remote sits on the side of the neck, on muscle, and not on the spine or esophagus! Typically I am able to direct my dogs with the buzzer (no shock), it is extremely rare that I must resort to the nick or constant shock buttons (typically when deer dash through the scene). Well worth the investment! Advice: do not plug in your transmitter and remote overnight; all that is needed is 2 hours recharging at most. Anymore and it has a negative affect on the batteries.
By L B.
Needed a replacement charger for my IQ collar and tried other 'compatible' products with no success. Finally gave in and ordered the 'approved' Dogtra model. Arrived on-time and, more importantly, worked as described. Unfortunately, Fletcher is not quite as thrilled with the new working collar as I am. He now knows my socks are NOT an approved part of his daily diet.
By John O.
If I had not owned a Dogtra product in the past, I would not have made the purchase I did today. The info regarding the products is repetitive and not very informative. For example, the rotating dial for strength level, does it click in place, or does it rotate very easily, thus it could change when placed in a pocket while picking up dog poop with a plastic bag. Also, not all angles of the product are shown in the pictures, nor are all of the features/options described. Such as the toogle between N and C. I believe this is Nick and Constant, but one is never told.
By Chris L.