Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,458 reviews
DogAcademySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Online dog training that really works. 95% Cheaper than professional in-person training, same great results.
DogAcademy (dogacademy.org) has 1,458 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,458 approved reviews, newest moderated first
Very fast reply from agent Cierra.
By Maria Claudia de Lima V. A.
Response from DogAcademy· Apr 4, 2024
Thank you for the shoutout to Cierra! We're glad you had a great experience with her. Please feel free to reach out if you need anything in the future for you or your paw-some sidekick! We are here to help.
I receive a great trainer.. Everett!! My puppy learned a lot from him. The management is terrible. So many no shows and not letting me know. So 3 Emergency’s and one sick. It’s Dam 8 week training. They do not communicate with me about training. I asked for refund after the last no show and no correspondence for the last to classes. Very unreliable.. again my trainer was Awesome!!
By Kim V.
Response from DogAcademy· Apr 4, 2024
Hi there! I am unable to locate any order information with the name attached here. Could you please reach out to us via phone or email? I would love to discuss this with you and see how we can make it right.
The training program was clear and the videos were excellent. Customer service was excellent. Easy to contact. I was able to contact customer service when I had a problem with uploading the videos. The problem was solved immediately. The video was assessed very quickly.
By Maeve W.
Response from DogAcademy· Apr 4, 2024
Thank you for your kind words! I am happy to hear that our customer service team was reliable and quick to help you with any issues. Customer satisfaction is our main goal. Please feel free to reach out should you need anything in the future!
Natalie my trainer was a perfect fit, for myself and my dog (Wendy).
By Kim G.
Response from DogAcademy· Apr 4, 2024
I'm so glad that Natalie was a good fit for you and your special pup! Please do not hesitate to reach out if you need anything in the future! We are happy to help!
I enjoyed the way I could work with my dog at our own pace. Although I didn’t really like how many times the lessons told you of what your dog needed to learn, although the lessons seemed to not really tell you the step by step actions of how to train and I had to figure out by myself. I had to go to YouTube or other sites to do learn the hands on approach.
By Kylene S.
Response from DogAcademy· Apr 4, 2024
Hi there! I'm glad you found the self-paced aspect of the course to be beneficial. I do apologize if you feel the course lacked any information on training. You are more than welcome to give us a call if you have any questions that need clearing up! We are here seven days a week for customer assistance.
Very helpful information
By kamran seyed A.
Response from DogAcademy· Apr 4, 2024
Thank you so much! I'm happy to hear you found everything to be helpful. Please feel free to give us a call or shoot us an email if you have any questions, comments, or concerns. Our dedicated customer service team is always happy to help!
Once they realized I was not coughing up $250 for a behaviorist or $50 for a consult they were not interested in speaking to me much more. They asked zero questions I was supposed to provide the info I thought they were looking for, my 30 minute consult lasted 9 minutes. They asked me nothing to get a history on my dog. Just wanted to sell me something. I was hoping for more.
By baremare
Response from DogAcademy· Mar 29, 2024
Hello! I would love to hear more about this, to see what I can do to help. Could you share some information with me, so I can reach out?
That's very impressed with the entire process from signing up to the testing procedure. Instructors are very thorough and willing to explain very clearly on what the process entails and follow right through to the end with a personal call at the completion of the training and certification. I'm so proud of my service dog and thank you for all your help and to certify my service dog.
By Nancy G.
Response from DogAcademy· Mar 29, 2024
Thank you so much for your feedback! We appreciate you taking the time to write this for us. Please feel free to reach out if you ever need anything. Dog Academy is here to help!
