I'm still waiting for part of the order.
I'm still waiting for part of the order.
By Vicki C.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At DME Superstore, we are committed to improving lives by providing high-quality medical supplies and exceptional customer service. Our mission is to serve the millions of Americans who rely on medical aids to enhance their health, mobility, and overall quality of life.We take pride in partnering with the most trusted and reputable brands in the medical supply industry. Every product we offer is carefully selected to meet rigorous standards for quality, durability, and effectiveness. Before shipping, each item undergoes thorough inspection to ensure it meets our commitment to excellence, so you can always count on receiving products that truly make a difference.With distribution centers strategically located across the United States, we ensure that our customers receive their orders quickly and efficiently. Whether it’s a small accessory or a large medical device, our streamlined logistics are designed to get your items to your doorstep with minimal wait times.Our team is at the heart of what makes DME Superstore special. With over 20 years of experience in the medical industry, our founders have built a knowledgeable and compassionate team of care representatives who are dedicated to providing a seamless shopping experience. Our highly trained customer service team is available 7 days a week to answer your questions, guide you through your purchase, and ensure you shop with confidence.At DME Superstore, we understand that shopping for medical supplies can sometimes feel overwhelming. That’s why we’ve made it our mission to create a stress-free, reliable, and supportive environment for our customers. From the moment you browse our website to the day your order arrives, we are here to support your journey to better health and improved independence.Thank you for trusting DME Superstore. We’re honored to be a part of your journey and are committed to being your go-to resource for top-quality medical supplies.
DME Superstore (dmesuperstore.com) has 188 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 9 reviews with 3 stars · Clear filters
I'm still waiting for part of the order.
By Vicki C.
We ordered a rollator in black, but received a blue one. Was annoyed, but for simplicity decided to keep the delivered one.
By Anonymous
Response from DME Superstore· Jun 2, 2026
We are terribly sorry there was a mix up with the color. Please let us know if you'd like us to set up an exchange for the color you want. We are always happy to help make this right for you.
Product received was cut in the center. The product was in a manufacture's box and then a shipping box. The product (an air mattress) was rolled up and cut through in the center when I unrolled it. It was clearly shipped that way. I was told I would get an email about it and had received no contact except for them sending me 10% discount coupons via email. After a few weeks, I was contacted by Alex, who sent me a new air mattress and it works just great! Thanks for your help Alex!
By Customer
Ordered a blue rollator for my 91 year old mother who lives out of state in assisted living. Unfortunately she received a black one which staff assembled not knowing it was to be blue. The outside of the box listed it as being blue. Kind of disappointing. There was small issue during original order that staff rectified expeditiously
By Paul
I saw where someone was not happy with the pre package items. I agree with him 100%. To get the ear domes you have to buy a package with 3 different sizes and I only need one. So I end up throwing away 2/3rds of the order.
By Freddie B.
Received the product without incident; however, delivery should have been made in the rear of the house, not the front. The address clearly stated Apt #2. I am disabled, and it was a bit difficult to retrieve the package.
By Lynn M.
Response from DME Superstore· Oct 23, 2025
We apologize for the delivery of this product. We will make sure FEDEX is informed next time
Just waiting for my credit on both hearing aids & supplys then you'll get 5 stars
By Fred L.
I don't have a problem with the product. You advertised a 1 to 4 day delivery, but it took 10 days. Thank you!
By Greg K.