I still have not received my cup holder!
I still have not received my cup holder!
By Nancy E.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
188 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At DME Superstore, we are committed to improving lives by providing high-quality medical supplies and exceptional customer service. Our mission is to serve the millions of Americans who rely on medical aids to enhance their health, mobility, and overall quality of life.We take pride in partnering with the most trusted and reputable brands in the medical supply industry. Every product we offer is carefully selected to meet rigorous standards for quality, durability, and effectiveness. Before shipping, each item undergoes thorough inspection to ensure it meets our commitment to excellence, so you can always count on receiving products that truly make a difference.With distribution centers strategically located across the United States, we ensure that our customers receive their orders quickly and efficiently. Whether it’s a small accessory or a large medical device, our streamlined logistics are designed to get your items to your doorstep with minimal wait times.Our team is at the heart of what makes DME Superstore special. With over 20 years of experience in the medical industry, our founders have built a knowledgeable and compassionate team of care representatives who are dedicated to providing a seamless shopping experience. Our highly trained customer service team is available 7 days a week to answer your questions, guide you through your purchase, and ensure you shop with confidence.At DME Superstore, we understand that shopping for medical supplies can sometimes feel overwhelming. That’s why we’ve made it our mission to create a stress-free, reliable, and supportive environment for our customers. From the moment you browse our website to the day your order arrives, we are here to support your journey to better health and improved independence.Thank you for trusting DME Superstore. We’re honored to be a part of your journey and are committed to being your go-to resource for top-quality medical supplies.
DME Superstore (dmesuperstore.com) has 188 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 52 reviews with 1 star · Clear filters
I still have not received my cup holder!
By Nancy E.
The product is fine, I was unable to maneuver in my small apartment. Tried returning , I missed the small print that states the return you pay for & the 15-20% restocking fee. I cannot afford to send it back & I don't want to throw away the restock fee. I am not happy! I'm now paying for a chair I cannot use. I'm putting it back in the box & I'll store it in the garage . Read & be careful what you buy. I live on my social security, this hurts!
By Sherry
The shipment/delivery was too long of a wait. The box was extremely damaged. Price was high. Picture was deceiving, thought bar length would be longer.
By Et T.
I ordered and paid for an audein hearing maintenance set, never received, calls made and texts sent, no answer, no response, what a shady miserable outfit. I would caution anyone to not do business with these clearly crooks.
By Lauren
Ordered the audien maintenance kit, 2-4 days delivery it's over 2 weeks, still nothing,the website is hard to use, trying to find out when I will get it, no luck don't buy or order from them, they took my money fast,now they could care less. Reply-again.I never received anything, so nothing you sent me should be concidered as being delivered.
By Karen
Response from DME Superstore· Oct 14, 2025
I am very sorry this did not arrive sooner. We did end up send a replacement that now shows delivered. I apologize for any inconvenience this may have caused you and I hope we can make this up to you in the near future.
It has been almost a month and I still have not received my order. I would recommend going through another provider
By Guerra
Response from DME Superstore· Oct 14, 2025
We are terribly sorry this did not arrive sooner and very surprised to find out that this was held at a UPS facility for almost 2 weeks. I am glad this finally did arrive and hope we can make this up to you in the near future.
Still waiting for item
By Bradley T.
Took too long to get product.
By Giuseppina Algieri R.