Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
184 reviews
DJDeals.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DJDeals.com began as the only dance music vinyl record DJ shop in the entire state of Vermont way back in the year 2000, called Joyryde Records, & evolved into one of the worlds largest retailers of DJ equipment & effect lighting in the world; serving over 200,000 musicians in the last 2 decades.
DJDeals.com (djdeals.com) has 184 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
184 approved reviews, newest moderated first
I looked everywhere for this carry case for my speakers. Only here at D J Deals was I successful and prompt delivery
By Captain R.
Response from DJDeals.com· Nov 23, 2020
Thank you! We appreciate your business!
very good and fast service
By LIONEL S.
Response from DJDeals.com· Nov 22, 2020
Thank you so much Lionel! We appreciate your business :)
Very quick responses to product questions. Order arrived in good condition and worked great.
By Timothy H.
Response from DJDeals.com· Nov 17, 2020
Thanks so much Timothy, happy to be here for you!
The Team at Dj Deals takes pride in the company and shows genuine interest in the satisfaction of their customers. This is the first time I have ordered from Dj Deals and I can honestly say the customer service is beyond outstanding. I want to highlight one of the agents who I worked with the most, Stavros, for being so quick to respond to all my questions/ concerns, patient and understanding. We will definitely recommend this website to everyone. Thank you. Charisse
By CB
Response from DJDeals.com· Oct 30, 2020
Thank you so much Charisse! We appreciate you :)
The response time and Customer service was great with speedy delivery
By Ike Williams Cranked Up S.
Response from DJDeals.com· Oct 20, 2020
Thank you! Appreciate your business :)
Great product! Good Thick Fog. High Grade. No Smell. Awesome effect! Fast Delivery!
By Timothy S.
Response from DJDeals.com· Oct 13, 2020
Thanks Timothy!
While for more than two weeks I have been unable to (in any shape form, or fashion,) reach ANYONE at DJdeals, it took them less than 15 minutes to lodge a complaint with TrustPilot that my review violated the guidelines! Humm. What would the review be If that same energy had been invested in taking care of their customer? I have NEVER written a bad review for a company. But by now, in the midst of this epic time suck, it is the principal of the thing. I invite DJdeals to reach out to me to offer the baseline standard of support a civilized society has come to expect. Otherwise, I will invest additional time in warnings in other review venues available to me on the net. DJdeals, you have now raised the bar for being bad. To all who read this review and wish to purchase something from DJdeals, be forwarned–– you CANNOT get in touch with these people. It is as if they do not exist. The obstacles to communication are many. It is designed that way. In numerous attempts over the past two weeks to contact DJdeals to get a Return Authorization, every phone call is a busy signal (I’ve not heard one of those in 20 years) and my “click here” on the website to speak to someone about an RA promptly takes me to Chat to explain to the artificial person what I want to do. The AI (artificial intelligence) swiftly hands me over to “Just Answer Electronics and TV” where I am invited to Pay– to get an answer to my technical support question– that I do not have. Astonished! All I can say is: WHAT A JOKE! I purchased the Behringer X Air XR12 12-Input Digital Mixer. I received it, within a few days and assumed all was well. I learned, to my surprise, that only the XR18 connects to my iMacPro via USB. The USB connection on the XR12 with, its stereo out signal, is only for storage and will not send to my DAW in the iMacPro. Don’t walk. RUN! Don’t be lured in by a good price. You may find yourself screwed and stuck with a piece of very expensive equipment you can’t use! If there was anything lower than one star, I would choose it. J Bush, Suwanee, GA.
By Jerry B.
Response from DJDeals.com· Oct 13, 2020
Sorry Jerry Bush, but it appears that you might be quite confused. DJDeals.com hasn't had a phone number since 2001, so nobody here has a clue who you might be attempting to call. If you fabricated your own phone number for us, and then frustrated yourself by calling it, there's not much we can do to help you. Also, we quite clearly have the best return policy in the music industry, with FREE returns, NO restocking fees when you return an item to us in new condition, and a generous 30 days to return any product. You also appear quite confused about the return policy considering that DJDeals.com doesn't have a "chat" system, and never has, in 21 years. We also do not have whatever this AI thing is that you claim lol. We have one method of contacting us, email...which roughly 15,000 customers a year use, without issue. Are you confused about where you placed this order? Are you perhaps using some other website to attempt to get a return authorization that isn't our website and has nothing to do with us? Are you perhaps reviewing the wrong website? Quite literally everything you said above is completely made up and has nothing to do with DJDeals.com, and anyone can figure that out by simply going to the contact page of our website and seeing that there is no such thing as a chat, nor is there any such thing as a phone number. We will inform Trustpilot that this review is fake.
Delivery was fine, but the bag was to big. I thought it was the smaller version. Your return policy is impossible, maybe it’s that way on purpose. Either way doesn’t help. Stay safe
By Vincenza V.
