I will never recommend this service to…
I will never recommend this service to anyone. I have just cleared my bill and you guys are trying to charge me again. Flow is a scam
By Princess B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
160 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Flow is a trade name of the Caribbean telecom Cable & Wireless Communications, used to market cable television, internet, telephone, and wireless services provided by the company.
Flow (discoverflow.co) has 160 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
160 approved reviews, newest moderated first
I will never recommend this service to anyone. I have just cleared my bill and you guys are trying to charge me again. Flow is a scam
By Princess B.
That should be -5, we were without service for over a month no Internet, TV or phone, up to nine employees looking at the problem could not fix it. Elon Musk Bring on star link systems to Barbados.
By Joseph R.
This is so frustrating that flow online service for top up is down but not able to help with anything.dont know when it will get resolved.Says that i need to wait for 3-4 days to get my top up fill to call my friends and family.In case of emergency what do we do?
By Mingma Yanki S.
I have no internet and I call in and report the matter flow ADVICE me that there is an outage in my area and it will be resolve in 8 hours.I said ok thank you I know how flow is so I said ok tomorrow thing that.When I woke up the next morning still no internet so I wait the entire day the internet did not come in..I called again and report the issue flow now advice me to wait 24-72 hours..HOW ON GOD EARTH NOW HOW FLOW EXPECT MI FI FEEL ABOUT DEM…mind you I have two service with them.I am tired of flow.I wish I could vote them out!
By Abygail M.
If I could give FLOW JAMAICA a negative star I would!!! I’m even sorry a no star review can not be submitted!!! -1/10!!!! The WORST INTERNET PROVIDER IN JAMAICA IF NOT THE ENTIRE WORLD!!!!! 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎 a wire has been dropped from 02/11 and I have been trying from then until the 02/22 and no technician has been able to pick up the job. I have been getting the run around for so long not even the supervisors are able to help me!!! Every day I call they are telling me the same thing!!!!! I’m genuinely very frustrated!!!!!! You’re telling me that Jamaica is so backwards that no one can get through to the technician and a dispatcher!!!!!! I refuse to believe that because Jamaica is a third world country that then cannot get in contact with a technician!!! That is the most asinine thing I’ve ever heard!!! This needs to be changed!!! The worst part about it is even after not being able to get internet a bill still has to be generated!!!!!!!!!!!!!!!!!!!!!!!!! Like what!!!!!!!! I have spoken to so many different agents and I’m generally just fed up!!!!! Right now I’m looking at other options because this is not it, FLOW JAMAICA YOU GOT TO DO BETTER!!!!
By customer
Flow Jamaica is just as bad if not worse than Digicel Jamaica in terms of how they rob and treat their customers. Customer service disconnects on you while on a call, tell you any get you off the line and does little to nothing to truly help you.
By Kerrian B.
The worst internet service of the universe, I just change my modem to a so called better bandwidth since I depend on internet for my job, and it turns out that this last internet is way worse that the previous, I’ve been paralyzed in my professional tasks for one week since the new change, I called to the customer service and they told me that a signal was gonna be sent to my modem to reset it and in this way the internet would improve, but I don’t see any positive results.
By Geordan Goire G.
The company is crap.... stay away....
By Alex G.