Phone order
Great customer service when I called to set up services!
By Melissa S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
778 reviews
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Directvdeals is listed under Media & Information.
Directvdeals (directvdeals.com) has 778 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
778 approved reviews, newest moderated first
Great customer service when I called to set up services!
By Melissa S.
Very Informative..thank you!!
By Allan
The rep was very accommodating and knowledgeable. He knew what mattered from the customer's point of view.
By Al I.
timely, great installer, perfect transaction
By dah45662
When I called regarding promotion i only wanted internet. I was offered a promotion that I acceped. That included bundling and able to watch up to 4 tvs. I explicitly asked her to confirm that and also was my final bill what she quoted. In addition the week before installation I looked on line and that promotion was over. I called to confirm that It included viewing on up to 4 tvs. After pulling up my account the answer was yes. Each time I was at work and speaker was on so colleagues can confirm as well. On day of installation upon arrival of tech. He said he had an order for ONE tv. He called in and after being transferred 3 times with him and myself speaking to folk OVER 20 minutes we were told that they could not honor that promotion. It was for 1 tv and offered a higher promtion. I couldn't believe tech did not have a direct line and was transferred around. He was very nice and patient. I declined. I could've accepted Comcasts' offer. I took off a days work for nothing.
By Sandra B.
Great customer service and easy sign up!
By Sean F.
realistic phone rep.
By J.D. T.
Awesome experience..Wish all customers Rep would be that friendly..He was awesome 👏🏾
By CLODESSA E.