Amazing customer service
From start to finish, this process was simple. Everyone was very nice and helpful.
By Ashley B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
482 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DIRECTV© Deals is listed under Computers & Phones.
DIRECTV© Deals (directstartv.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
482 approved reviews, newest moderated first
From start to finish, this process was simple. Everyone was very nice and helpful.
By Ashley B.
47594211 Had a fun time talking to the representative who was helpful and informative! Painless and easy process all with an amazing price!
By Megan
I was surprised at the ease and expertise of the customer service rep, Brian. . .He really had all the info we needed to get us set up. He patiently waited for at least 30 minutes while I had to access info for him. . .But he did it! Can't wait for installation!. . .Thanks again. . .Great job! Gayle Mazzacane
By mydirecttv1
Great experience ordering direct tv the representative I knew exactly what would suit my needs.
By Dustin H.
Direct TV, has so many features, and so many channels. the colors are brilliant, and I cant wait to learn everything about my new service, I am a happy and satisfied customer. Sincerely, Teresa Johnson
By Teresa J.
Pedro the service technician was excellent and very polite. So far everything is working. The only problem is that I'm positive the sales representative quoted the pkg deal at around $105. I think I will be paying $115. Plus I wanted him to send me an email of an estimate of the cost after a year. He said he would and it shouldn't be more than $30. I just want to make sure of this but didn't get this email
By Darlene C.
I started out talking to Ashley via chat and she made it too easy, actually I thought once we spoke she would dump the bad news or extra rates on me. WRONG, once we spoke on the phone, it went even better than I thought. She made everything so easy and the discounts blew me away. I wish I would have called months ago!
By Jennifer Goss C.
MY family member who is an IBO, talked me into looking into Direct TV. I have a telecommunications background and always heard that with satellite there is attenuation with this service when it rains.. He said they improved and the customer representative answered all my questions and I was able to save some money as well. My order number is 194295103
By Erasmo H.