Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
22 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Direct Sat TV is listed under Audio & Visual.
Direct Sat TV (directsattv.com) has 22 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
Showing 18 reviews with 1 star · Clear filters
Have had dtv for ten + years, service and equipment both are sub par. Have called them numerous times about a problem with Their equipment and all they offer to do is charge me a service fee and Bill me for more equipment. They have gone to the dogs since att purchased them. Figgers. Time to go to a new provider.
By Crown R.
How about a site that lists package prices for EXISTING CUSTOMERS who would like to DOWNGRADE??? You have way too many sites that confuse us customers with vague plans and pricings. I am going to DISH after 22 years with Direct TV if I dont receive DEFINITIVE PRICES and DEFINITIVE channel choices for packages for LOYAL CUSTOMERS. WHY SO CONFUSING??? I am ready to leave immediately if not sooner.
By Joseph B.
My mother has this at her house and every time it rains or the wind blows it goes out they have no good channels no DVR and the pay 40 more then I do a month and I have double the channels and my service never goes out it's just crazy to pay 138 a month for some sh** service
By Amanda H.
I have had nothing but trouble. I'll be watching a program and it will just go blank. I can change the channel and it works. Then that channel will do the same thing. As soon as I can get out of the contract I'm done. Over $100 a month and it won't work. I'm done. Of course now it's AT&T
By Vickie C.
Direct TV. I was taught to not talk bad about someone. But there is nothing good to say about Direct TV. To include their THIEVERY. Extending contract without you knowledge. Satellite is knocked out when you need it most. Refusing to switch you over from satellite to u-verse when it is available c/o your contract with Direct TV. Direct TV should spend less money on FALSE commercials and more on CUSTOMER SERVICE. Sorriest Company ever. I will probably end up with negative credit ratings because I will never finish the contract. I am getting internet TV service as soon as I can find it.
By Kathy E.
These people are liars They take your money, do not reply What a scamp Don't buy it
By Mr K.
Direct told us we had 30 days to cancel if we didn't like there service. Wrong , now they say 24 hours. So we're stuck in a 2 year contract. Or we can pay them an Extra $160.00 to disconnect. Poor reception and do not get all the channels they promised (about 6 major channels short;CLOO, Chiller, America One News, ME-TV ,ect .
By Jesse O.
COmpany Business practices suck!
By Eugene
