Chris did an exceptional job…
Chris did an exceptional job explaining the products and the company while making it very easy to deal with Direct Hearing...
By Goat
Response from Direct Hearing· Sep 18, 2024
Thank you!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,121 reviews
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Take advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,121 approved reviews, newest moderated first
Chris did an exceptional job explaining the products and the company while making it very easy to deal with Direct Hearing...
By Goat
Response from Direct Hearing· Sep 18, 2024
Thank you!
The communication was fast and friendly - All USA based support! From my initial inquiry, purchase to audiology follow-up appointments the collective team showed great customer focus. All at the best price in the market. I had recently visited the local major healthcare provider, got fitted for a pair of hearing aids on a trial. I received a bait and switch situation and was quoted $5000 for the hearing aids I needed for both my hearing and functional needs. I came across Direct Hearing and thought it was too good to be true - the price was less than 1/2 for a better version of the hearing aids I had tried. The process with the traditional hearing service was taking months with scheduling appointments and follow-ups. The process with Direct Hearing took a few weeks. Virtual appointments are scheduled quickly and with the same person who is familiar with your needs and situation. A week after I received the hearing aids, Hearing Direct put them on sale. I requested a refund for the difference and without question, it was honored. Great service, support and pricing!
By Chris E.
Response from Direct Hearing· Sep 18, 2024
Thank you Chris
I had my 1st adjustment with Will. He was very knowledgable of the product, and my hearing preferences. The remote adjustment procedure was very painless - as Will easily guided me through the procedure and was patient and very thorough in the adjustment.
By Darrell D.
Response from Direct Hearing· Sep 18, 2024
Thank you Darrell
Great customer service! Fast shipping. Highly recommend!!
By Brandy B.
Response from Direct Hearing· Sep 18, 2024
Thank you Brandy
The customer service is always professional, personal and on the SPOT.
By Dan H.
Response from Direct Hearing· Sep 18, 2024
Thank you Dan
I'm so glad that I found out about Direct Hearing! It saved me so much money and I got the hearing aids that I wanted for so long, but couldn't afford. Trey helped me very much and made the whole process easy. He was so patient. I have my new aids now and am hearing conversation much better than before.
By Rachel
Response from Direct Hearing· Sep 18, 2024
Thank you Rachel
Because of changes in the law governing heating aid sales, being able to do directly to a supplier reduces the markup charged by audiologists significantly. I got the same hearing aids through Direct Hearing that an audiologist wanted to charge me double the price for. I'm satisfied with the product, the price and the support from Direct Hearing.
By Kathleen C.
Response from Direct Hearing· Sep 18, 2024
Thank you Kathleen
so far very good .
By George P.
Response from Direct Hearing· Sep 18, 2024
Thank you Geroge