Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,121 reviews
Direct HearingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Direct Hearing (directhearing.com) has 1,121 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,121 approved reviews, newest moderated first
Their customer service is A+. Always able to speak to a live person, responsive and helpful.
By lott
Response from Direct Hearing· Dec 11, 2025
Thank you for the wonderful feedback! We’re thrilled to hear you had a great experience with our customer service. Our team is always here to help whenever you need us. —The Direct Hearing Team
All of my experience with Direct Hearing has been very positive. My recent hearing aid adjustment with Will maintained the momentum! Excellent service! Thank you!
By Brian M.
Response from Direct Hearing· Dec 11, 2025
Thank you for sharing your experience! We’re thrilled to hear that Will and our team were able to provide excellent service and keep everything running smoothly. We truly appreciate your kind words! —The Direct Hearing Team
Very helpful efficient
By Sandra B.
Response from Direct Hearing· Dec 11, 2025
Thank you for your feedback! We’re glad to hear you found our team helpful and efficient. We appreciate your support! —The Direct Hearing Team
Quick, experienced service! Everyone was polite and very informative! Big thanks!!!
By Kath O.
Response from Direct Hearing· Dec 11, 2025
Thank you for the kind words! We’re glad our team could provide quick and informative service. We really appreciate your feedback! —The Direct Hearing Team
the great importance you put into listening to my issues and explaning thing to me.
By Stephen D.
Response from Direct Hearing· Dec 11, 2025
Thank you for sharing your experience! We’re glad our team could take the time to listen and clearly explain everything. Your feedback means a lot to us! —The Direct Hearing Team
Professional service and quality product. Very well informed and helpful customer’s personals. I am satisfied. Raj Haddawi M. D.
By Rajih H.
Response from Direct Hearing· Dec 11, 2025
Hi Dr. Haddawi, Thank you for your kind words! We’re delighted to hear you were satisfied with our service and products. Our team takes pride in being helpful and well-informed, and we truly appreciate your feedback. —The Direct Hearing Team
I had a very positive experience with them. I received the device in great condition and had excellent customer service throughout the set up.
By Clarisa B.
Response from Direct Hearing· Dec 11, 2025
Thank you for sharing your experience! We’re thrilled to hear your device arrived in great condition and that our team could provide excellent support during setup. We truly appreciate your recommendation! —The Direct Hearing Team
At first I could not get it to work, but when I figured out how to sit up my phone again it started to work like a charm
By clyde D.
Response from Direct Hearing· Dec 11, 2025
Thank you for sharing your experience! We’re glad to hear everything is working smoothly now. If you ever need assistance in the future, our team is always happy to help. —The Direct Hearing Team
