Liked the price
Liked the price. But the quality is not as good as the edge 24. Can't hear well enough around a normal table sitting environment.
By S T M.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,121 reviews
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Take advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,121 approved reviews, newest moderated first
Liked the price. But the quality is not as good as the edge 24. Can't hear well enough around a normal table sitting environment.
By S T M.
Hearing needs did not work out. I had to get a refund onto my card. I called to confirm he said that it’s refunded and a month later I’m getting billed from my credit card. I had to file a claim on my credit card. Please look into it still charged on there.
By Amelia
Wonderful service, always solution oriented in the quickest way of possible
By Darren Douglas L.
Great customer service. Very responsive to my questions and easy to get a hold of.
By Mark Z.
It's always a plus when an actual person can be reached fairly quickly and folks are pleasant and professional.
By JustAnswer C.
The app that would allow my hearing professional to connect to my phone doesn't work
By Jim T.
Great service, rep actually sent replacement for both earphones which was great since the left one dies about 2 weeks after the right one had
By Clinton W.
Cynthia was prompt, friendly, patient and very knowledgeable. I would highly recommend your company and must compliment you on such a shining individual. She was an absolute 10/10!
By Orville S.