Good customer service and shipping.
Good customer service and shipping.
By Melodie M.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,121 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Take advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,121 approved reviews, newest moderated first
Good customer service and shipping.
By Melodie M.
Have no complaint at one month in. Staff has been quick to address adjustments to my aids
By BILLY T.
Response was excellent to deliver the order during these trying times.
By William E.
Response from Direct Hearing· Apr 27, 2020
We're sorry for the delay in contacting you, as mentioned in our email communication regarding this review we are short staffed and have some limited resources with vendors due to the coronavirus epidemic. We've gone a head and expedited your order as well as refunded your order in full. Enjoy the free batteries as our way of saying sorry. We strive for 100% customer satisfaction and truly apologize for the inconvenience. We are doing our absolute best to provide exceptional service during these unprecedented times and hope you are satisfied with our prompt resolution in this matter. Please feel free to email or call us if you need anything else. We're here for you!
I received excellent customer service from a knowledgeable technician who listened to questions and thoroughly explained what options were best practices to overcome problems with my hearing device and other technical Bluetooth adaptability issues.
By Reginald J.
My 3rd set of Hearing Aids....best experience by far! The only way ill be buying Hearing Aids! Thank you
By Joseph
I have known CJ for many years. He is a man of integrity and knowledge . His skills in the hearing aid industry are unmatched. He has spent time with me doing programming , adjusting , listening , etc. His advise has given me the confidence I need when choosing my hearing aid devices best for me. I highly recommend choosing Direct Hearing for all your hearing aid needs and services . You will not find a better solution , choice of products , price and expert care.
By David C.
What a great experience from start to finish! Everything was so easy and the service was great!
By Amanda
Great customer service, quality products!
By Sam