Excellent service very professional…
Excellent service very professional Will’s instructions were easy to follow and comprehensive Thanks for putting me on the path of better hearing
By debra Y.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,121 reviews
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Take advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,121 approved reviews, newest moderated first
Excellent service very professional Will’s instructions were easy to follow and comprehensive Thanks for putting me on the path of better hearing
By debra Y.
Direct Hearing is an amazing company. I am new with the use of hearing aids so I went to a facility with an audiologist who, after conducting a hearing test, suggested the Signia Hearing Aid. The cost was more than double what it would cost me if I bought it from Direct Hearing. When I questioned why the price was so high he said that it was because of the added service they provide such as fitting and fine tuning the device along with periodic checks and any problems that may occur and of course the brick & mortar overhead. I will say this, once I purchased the hearing aid, I cant say enough good things about this company and the service I received, specially from Will Russell who has worked with me to ensure that I have the proper fitting and settings on the device. I would recommend this company not only for the price but also for their service.Thank you Will Russell for all your help!
By Rene
Fast and efficient. Customer service was excellent.
By Holly S.
I scheduled a hearing aid adjustment appointment with Will. He was easy to talk with and was totally familiar with Widex hearing aids - hearing program options. In fact, he wore these hearing aids himself. Good to know! That simple fact made him more qualified than anyone I know in the hearing aid business.
By Michael H.
Very efficient and professional session with direct hearing specialist Will Russel. On time and user friendly.
By Galia
Great sales staff very cooperative
By richard E.
Set up was easy
By Bud H.
Shipped promptly. Received a very personal and detailed fitting and real ear test. Was more than I expected. Very satisfied and believe that ongoing care will be excellent as well. Thanks!
By Walter M.