Great price and high quality items
Great price and high quality items
By Varma M.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
21 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are an online retailer passionate about fire pits.We started Direct Fire Pits with a simple mission, to offer the best quality products in the industry, provide the best prices on all your fire pit needs and give superior customer service.We have managed to build up a reputable establishment online, thanks to our amazing team. We aim to grow our business more and more, offering our customers the best of products and services out there.
Direct Fire Pits (directfirepits.com) has 21 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
21 approved reviews, newest moderated first
Great price and high quality items
By Varma M.
Responsive and quick service. Very professional.
By Trang T.
Great shopping experience! Customer chat helped me find exactly what I was looking for!
By Sammy T.
Recently order a wind break for a rectangular fire table. Of course with supply issues it was back ordered for months. I appreciated the option of canceling the order and when I chose not to I received timely notifications about the status. That for the attention to detail given my order
By David
Direct Fire Pits has an easy to use website, great product descriptions and very competitive prices . However , Jordan and his staff are well above a 5 star rating . Jordan is informative and actually takes the time to help you select the correct product for your project . Even with all the supply chain issues that we all see around the world, Jordan's communication was amazing . An e mail was sent as soon as a shipping label was created and the tracking began . The product was the real genuine Warming Trends product. No knock offs here. I look forward to doing business with Direct Fire Pits in the future.
By Darrin