DirectDeals, LLCReviews of directdeals.com

9901 IH 10 West Suite 800, San Antonio, Texas

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The Fair Hearing score

4.7/ 5

Excellent

220 reviews

DirectDeals, LLC4.7Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About DirectDeals

22 years of Trust. Established in 1999, DirectDeals was founded in a philosophy of fairness and trust. We work closely with our distributors, vendors and partners to ensure we have access to the latest high quality products to offer, while providing our customers with manufacturer direct pricing and the best customer service in the industry. No one provides better prices on the highest quality product with world-class customer support. That's why over a million customers have shopped at DirectDeals.

DirectDeals, LLC (directdeals.com) has 220 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.

Also known as: DirectDeals, directdeals.com
Website: directdeals.com
Category: Office Space & Supplies
Location: San Antonio, Texas
Listed on The Fair Hearing: 2026

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DirectDeals reviews

Showing 189 reviews with 5 stars · Clear filters

May 3, 2022
great support
great support
By JM
Response from DirectDeals, LLC· May 4, 2022
Thank you for the review, JM. We appreciate your business and look forward to working with you again.
Apr 28, 2022
My first time using directdeals
My first time using directdeals, great product, great service, very happy.
By Leslie
Response from DirectDeals, LLC· Apr 28, 2022
Thanks for the review, Leslie. We appreciate your business and we look forward to working with you again very soon. Thanks again for trusting DirectDeals.
Apr 21, 2022
Recently purchase software and some troubleshooting
I purchased some software through DirectDeals and had some technical difficulties with obtaining my downloads and getting them formatted. I engaged their chat support and Ankush was able to help me troubleshoot the various issues and get me on my way. He was very knowledgeable and a pleasure to work with. I wouldn't hesitate to recommend DirectDeals to anyone. Thanks, again to Ankush for his help!
By Drew F.
Response from DirectDeals, LLC· Apr 22, 2022
Thanks for the review, Drew. Glad to hear that Ankush was able to get you going via chat. He is one of our best at technical support. We appreciate your business and hope to earn more of it in the near future. Thanks for trusting DirectDeals.
Apr 21, 2022
I have used a couple other software…
I have used a couple other software services over the years, but you guys have been a quick resource for licenses.
By Todd
Response from DirectDeals, LLC· Apr 22, 2022
Thanks for the review, Todd. We appreciate the trust and look forward to working with you again in the near future. Thanks for being the best part of DirectDeals, our valued customer.
Apr 21, 2022
The best service I've received in years…
The best service I've received in years from any IT/Technology/Distribution platform. The folks are super responsive and one of the most competitive priced Microsoft distributors around! A++ Around-the-clock
By Richard Bryant IT M.
Response from DirectDeals, LLC· Apr 22, 2022
Thanks for the review, Richard. We value our business customers and work hard to provide that A++ customer service and the highest quality product with the most competitive prices available. We look forward to working with you again soon.
Apr 21, 2022
Super simple
Super simple, great price, prompt delivery with great instructions for download.
By Deirdre
Response from DirectDeals, LLC· Apr 22, 2022
Thanks for the review, Deirdre. We appreciate the trust and are happy you were able to get your product downloaded and installed quickly and efficicently. Thanks for trusting DirectDeals.
Apr 18, 2022
Correcting the issue in a timely manner
The product key did not work, but I spoke with Keith and he sent me a new one and now it is working perfectly. Thank you for the on time response.
By Shanti
Response from DirectDeals, LLC· Apr 22, 2022
Sorry you had an issue, Shanti. I believe our customer service and technical support team has already contacted you and corrected your issue. Please let us know if we can be of any further assistance. DirectDeals offers a 100% guarantee on any product we sell. With 23 years in business, our company is built on trust and integrety. If you ever have a technical issue, we will work with you until we fix the issue, or we will upgrade your product, or refund your money. You can ALWAYS put your trust in DirectDeals.
Apr 14, 2022
Software purchase was smooth and prompt…
Software purchase was smooth and prompt delivery - Thx
By Mike
Response from DirectDeals, LLC· Apr 18, 2022
Thanks for the review Mike. We appreciate your business and look forward to working with you again in the future.

DirectDeals, LLCReviews of directdeals.com

Rating distribution

What customers rate

About DirectDeals

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DirectDeals, LLCReviews of directdeals.com

Rating distribution

What customers rate

DirectDeals reviews

great support

My first time using directdeals

Recently purchase software and some troubleshooting

I have used a couple other software…

The best service I've received in years…

Super simple

Correcting the issue in a timely manner

Software purchase was smooth and prompt…

About DirectDeals

More in Office Space & Supplies, Texas

Custom Packaging Pro

Office Barn

CRE Income Fund

OHR Home & Office Solutions

DirectDeals reviews

great support

My first time using directdeals

Recently purchase software and some troubleshooting

I have used a couple other software…

The best service I've received in years…

Super simple

Correcting the issue in a timely manner

Software purchase was smooth and prompt…