Dior is the BEST
Dior is the BEST! Beautiful packaging with luscious, quality items. Simply, DEVINE. Timely delivery.
By KC
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Dior is the BEST! Beautiful packaging with luscious, quality items. Simply, DEVINE. Timely delivery.
By KC
From now on if I need to shop for anything Dior, I will do it on their website. Such great experience. I received the package today, beautifully presented with a lot of great samples. The communication with their rep online was professional and super friendly. I highly recommend Dior’s website if you want a stellar experience.
By Bea999
Good Customer Support and quick ship time
By Ahmad A.
Easy transaction and speedy delivery.
By Kay
I did not receive my order. UPS “left it at porch” but I was home at the time shown on the delivery detail notes (tracking number) and nothing was delivered. It has been inconvenient and a very unpleasant experience trying to resolve this both with Dior and UPS. Customer service employees need to get better training on how to assist customers with these issues. Sadly, I do no think I’ll order anything from Dior going forward, I am very disappointed. I hope at least I can get my money back. Also, Dior, please deliver at PO boxes. Mail delivered at PO boxes is under USPS custody and therefore these issues do not happen. I expected high quality service from Dior, and sadly, I got just the opposite.
By Nancy C.
Fabulous products and great customer service. And, love the samples and nice packaging!
By Lyles S.
I love the girls that work in Dior Aspen, CO. They are always so helpful, friendly and make it such a nice experience when I go in. Also, their seamstress, Pat, is unbeatable in her workmanship.
By MDL
package arrived fast and as expected. Thank you
By Ihezuo V.