Wonderful Experience!
The ordering process was seamless, fast delivery, packaging was fabulous!
By mb
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
The ordering process was seamless, fast delivery, packaging was fabulous!
By mb
The fragrance was an excellent gift!!!
By Evey
Shipping was fast! The packaging is exquisite! Very pleasant experience - love it!
By Anna O.
Received the product, Diorsnow mousse purifiante Eclaircissante, that I like.
By Winchell J.
Love your products and the availability made possible thru your US site. Added bonus is that delivery is prompt. Keep it up!!
By Mary from a little town in M.
The item did not ship on time. It was to be a birthday gift. When I called to inquire as to why it was late, the customer service rep was rude. Number 1 in customer service is to empathize with the customer, she was annoyed. She also said she would credit my shipping costs. That has yet to happen. Not likely I will purchase another Dior item or gift.
By Casper T.
Item was just as described, easy to order, arrived quickly. Only negative was excessive paclaging for a very small item.
By Johnson D.
Wonderful online shopping experience!!! Detailed product descriptions, easy navigation, and speedy processing and delivery!
By McMillian J.