Wrong
Wrong You didn't deliver the right order so now I have to take the time to do a claim. Them I pay for an express shipping which never arrive as an express. Anyway...
By Devlichevitch J.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Wrong You didn't deliver the right order so now I have to take the time to do a claim. Them I pay for an express shipping which never arrive as an express. Anyway...
By Devlichevitch J.
Product came Fast and smells great
By Barnes V.
I haven't received my order yet and no order confirmation.
By Sharif A.
Great service and fast shipping. Enjoy the Dolce Vita that I ordered and love the generous, nice sample of Perfume "Spice Blend". So lovely fragrance. Thank you.
By PaulaH.
Great presentation and love the scent that I ordered.
By Hernandez R.
My bottle was damaged and spilled all over everything!!! Never will I refer anyone to you, I expect so much more than I received!!!!
By Frederick J.
Customer service is always quick to respond with any questions or concerns I may have. Product quality is TOP NOTCH. I have tried many different brands and kinds of mascara...Dior doesn't compare! Recently I have had bad luck with buying from Sephora (either old product or out of stock) so I decided to buy directly from Dior online....It comes gift wrapped in a cute box with a bow and tissue paper!!! It's like Christmas whenever you order. Thank you for setting the standard high. I will always be a customer.
By Bailey G.
Excellent customer service
By Guillermo B Perez M.