they said my packaged is delivered but…
they said my packaged is delivered but i can't find it . after many enquires they haven't replied me yet. my first purchase experience out to be the worst experience of my life .
By Sakshi A.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
they said my packaged is delivered but i can't find it . after many enquires they haven't replied me yet. my first purchase experience out to be the worst experience of my life .
By Sakshi A.
I received a beautiful Dior packaging with JUST the sample in it, the perfume itself did not come! That was very disappointing and now i have to wait 8-10 days for an “investigation”. I expected much more from a brand ai though was reliable. Very upset over this.
By Lia B.
Website is not user friendly. I've bought 3 cushion makeup items so far, none of them fit each other! Plus, I did not het a Dior gift box? I received a paperbag. I was looking forward to the Dior box.
By Madlen Y.
Great customer service, shipping service could be better, promotions also.
By Merlin F.
Love it!!! both smell so good 😊 🥰🥰🥰❤️❤️
By Santos S.
Perfect makeup. Luxurious packaging for shipment which made receipt a delight.
By Bertuccini P.
Love everything
By Lis
I’m a huge fan of Dior fragrances and decided to order a new bottle of Poison online from Dior instead of buying it at the mall. The experience was great! Very fast shipping, free samples and everything was packaged in a beautiful Dior box and ribbon. I’m ordering directly from Dior going forward.
By Mead K.