All the best
All the best, love it
By Chen J.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
All the best, love it
By Chen J.
The product arrived in a timely manner and was well packaged. Unfortunately, it was not what I had ordered. ☹️
By Baker R.
A very quick response to my email inquiry
By Seeger Rose J.
Prompt shipping. The products were beautifully packaged. Good quality products.
By Nicole
Awesome experience everything as expected!!!!
By Charles H.
Customer service online needs improve
By ren C.
Amazing and Awesome
By Nguyen K.
Purchasing directly from Dior US is a wonderful experience. I ordered a foundation shade that is only available through the Dior website. The shipping arrived on time and the product was securely packaged. The inside packaging was luxurious and elegant. It was a white substantial box with the Dior label tastefully done and wrapped in a silk ribbon. I also received a grey pouch with a mascara product sample and two perfume samples. When given the chance, I'd rather order through Dior than a high end mall/store. The customer service went above and beyond!
By M H.