No e-mail sended to me after my order…
No e-mail sended to me after my order was shipped...
By li T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
No e-mail sended to me after my order was shipped...
By li T.
Love the customer service and the attention to detail as well as the presentation of the packaging! Everything down to the last detail was excellent. LOVE DIOR!
By Popovich L.
Wonderful products. Great delivery.
By Burns M.
Every time I order with Dior; there is a problem. I want my items and gifts but they return to the sender instead due to not able to change address..now the item shows temporary out of stock and gifts promotion is gone...don’t know what can be expected with Dior..it never happen with my Hermès order, I guess only Dior.. is difficult for me....
By Yihui X.
Easy to order, swift delivery, exquisite product!
By Jamie A.
Never got my testers!!
By Emmanuel
Website sucks. Order was processed after 3 weels. Tracking number was not provided when order shipped. Customer service is unprofessional.
By KV
Best sales girl and best customer service.
By Crystal