Wonderful!
Wonderful! I received my package the next day, free. Also when I opened the box it was a nice presentation. Really thankful and satisfied with the product and the attention. Maritza
By Heredia M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Wonderful! I received my package the next day, free. Also when I opened the box it was a nice presentation. Really thankful and satisfied with the product and the attention. Maritza
By Heredia M.
my husband and I love Dior
By Young K.
Fabulous! I will now only be purchasing Dior Makeup strictly from Dior. They update you every step of the way after you place your order online and everything comes beautifully packaged. I've had terrible luck purchasing the Backstage Collection from Sephora. My nearest store doesn't stock the collection for some reason and every time I try ordering it online from Sephora -- the palettes arrive broken. Even replacements Sephora has shipped to try and correct the problem arrived broken because of how freely everything rattles around in the box during transport. Dior, however, takes the time to carefully package everything in a beautiful gift box with tissue paper. Not only is this generally just a nice touch, it truly does help protect the products from breaking during the shipping process. Your eyeshadows, highlighters, etc. will all arrive safely! Hooray!!
By Kelly L.
Lack of communication between the customer and Dior customer service customer
By ASSILENOU CELESTIN K.
Looooooove the cream!!!!Happy customer
By mutisya S.
Excellent, love it!
By Chacin M.
When the website is working properly, it’s great. But for the past month I was trying to place an order on-line and ended up having to call in and place it with a representative.
By Liset
Great products. Wonderful packaging. Sent in a timely manor! Bravo!
By Mary