Amazing packaging
Amazing packaging. Arrived much earlier than expected 😻
By Nina
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Amazing packaging. Arrived much earlier than expected 😻
By Nina
Very easy access to products and ordering! Excellent costumer service and delivery
By Vidican M.
Fast delivery and beautiful packaging.
By MOEHLING L.
I was really disappointed to find that the person I ordered a gift for could not exchange the item for another color. She was required to return the item in the mail, so now I have to buy her another gift. This is so odd to me, especially from a luxury retailer, you would think Dior would provide a gift slip and the option to exchange in-store to prevent an uncomfortable situation for the gift giver and recipient.
By Sam W.
I love the product I ordered...creme abricot however I never received an order confirmation from Dior. I also never received ship notification. After several days I emailed Dior and I have never gotten a response. I did finally receive the product. I will order it from Nordstrom next time. Best, Karen Lavelle
By Karen
The product is wonderful but I just wish I received a shipping notification.
By ODowd J.
Everything came on time.
By dave
I have always had excellent experience with Dior
By Customer P.